Author |
Message |
|
|
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
|
Hi
In the DefaultDialogflow App, after the initial welcome message is played, somehow the "NO_SPEECH_RECOGNISED" is getting sent to the dialogflow. I am not able to find the reason of it and neither any such event is present in the code. The app did not allowed the user to say anything and sent this event to dialogflow immediately after the initial welcome message.
Please help me in understanding the reason
Thanks
Navneet
|
|
|
|
|
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
|
I am not sure where that event comes from. Can you show me some OD trace.log and the logs where you see the NO_SPEECH_RECOGNISED event?
|
|
|
|
|
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
|
I cannot see this event in the trace logs. But dialogflow is receiving this event in the request that it is receiving
|
|
|
|
|
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
|
I need to contact the platform guy to see if they know where the event would come from. Stay tuned.
|
|
|
|
|
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
|
Okay
|
|
|
|
|
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
|
Dialogflow is receiving the following request:
2020-01-19 16:02:21.049 ISTDialogflow Request : {"session":"qAJPpswmRZGPngAtguaeGQ","query_input":"{\n \"event\": {\n \"name\": \"NO_SPEECH_RECOGNIZED\"\n }\n}","timezone":"America/Los_Angeles"}
|
|
|
|
|
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
|
I got back from my colleagues. Nobody recognizes this event.
|
|
|
|
|
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
|
But in the dialogflow logs we could see the above request is being received
|
|
|
|
|
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
|
You need to trace through the app trace log and the VB log to collaborate when you start getting the event. Otherwise, we don't know where and when exactly the event get sent
|
|
|
|
|
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
|
Is there a better way to filter search in vb logs as it contains different files for same date as last modified
|
|
|
|
|
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
|
on the VB logs also this event is not there
|
|
|