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Author Message
22/02/2020 01:11:03
Subject: Capture image of Video by other widget
#1
Eddie_Jiang
Joined: Aug 4, 2017
Messages: 21
Offline
Hi Team

Any way to capture image of Video by other widget while Agent interact with Oceana webRTC Video call?


Thanks.
Eddie Jiang
PM
24/02/2020 00:09:33
Subject: Re:Capture image of Video by other widget
#2
ware16.avaya.com
Joined: Sep 23, 2019
Messages: 80
Offline
Hi,

Can you please provide following information to help you in better way?

1. Which SDK you are using? (Client SDK / JavaScript SDK)
2. Which platform you are using? (iOS/ Andriod/ Windows/ MAC)

Thanks,
Avaya DevConnect Team
PM
25/02/2020 12:16:59
Subject: Re:Capture image of Video by other widget
#3
Eddie_Jiang
Joined: Aug 4, 2017
Messages: 21
Offline
Hi R&D Team

1. Which SDK you are using? (Client SDK / JavaScript SDK) webRTC SDK
2. Which platform you are using? (iOS/ Andriod/ Windows/ MAC) iOS/ Andriod

But I would like to capture the customer image at Agent side not customer side.Thanks.
PM
27/02/2020 22:03:53
Subject: Re:Capture image of Video by other widget
#4
vinodsp
Joined: Jan 27, 2015
Messages: 3
Offline
Dear Eddie,

Thank you for your query

your query should be redirected to Oceana workspace team in particular widget team, so request to post your query in "OCEANA Techgroup" please.

Thanks,
Avaya DevConnect Team

PM
28/02/2020 09:37:06
Subject: Re:Capture image of Video by other widget
#5
Eddie_Jiang
Joined: Aug 4, 2017
Messages: 21
Offline
Where is the OCEANA Techgroup ? can you share the link ?
PM
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