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tomfelice
Joined: Feb 19, 2014
Messages: 75
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Using AEP 8 and OD 08.11.08.01.

We have an app that can be accessed two ways. 1) App A can be dialed into directly and 2) App A can be accessed via another app, APP B.

App A has a CAV that is used to load a wav file that is played by App A.

When we call directly into App A, the wav file that was loaded into the CAV plays.

When we call into App B which calls APP A, the wav file loaded into the same CAV does not play.

In each case the vxml page is built and are exactly the same.



Here is the page built in both instances:
1:<vxml version="2.1" xmlns=http://www.w3.org/2001/vxml xml:lang="en-us">
2:<meta name="author" content="Avaya Orchestration Designer"/>
3:<meta name="runtime-version" content="08.11.08.01"/>
4:<meta name="runtimecommon-version" content="08.11.08.01"/>
5:<meta name="copyright" content="Copyright (c) 2002-2019, Avaya"/>
6:<form id="PlayEngEmergFIle">
7:<block>
8:<prompt bargein="true" bargeintype="speech" timeout="8000ms">
9:<audio src="$AVAYA_MPP_PROMPTS/MDpDU1NfODY4MA==/IFLYSWA.CAV_EmergencyMsgEN.wav"/>
10:</prompt>
11:</block>
12:<block>
13:<submit next="EngEmergTTS_Ck?___DDSESSIONID=F4B2FB30C5A6D53CA408C81684D5E4D4%3A%2FCSS"/>
14:</block>
15:</form>
16:</vxml>
17:
tomfelice
Joined: Feb 19, 2014
Messages: 75
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Will someone please look at this issue.
MauricioGonzalezS
Joined: Oct 3, 2022
Messages: 7
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Hello,
I found a similar case while using reusable modules, the main app can play file loaded into CAV but the reusable module speak the file path AVAYA_MPP_PROMPTS/MDpJVlIgTWV0bGlmZSBWOCBQcm9kdWNjaW9u/F08_WAV_AnuncioR06:F08_WAV_AnuncioR06.wav, does not play de file.
PhamTuan
Joined: Mar 15, 2016
Messages: 24
Offline
The CAV has to be administered for the calling app which is B in the 2nd case.
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