Author Message
ShackyPoh
Joined: Jan 13, 2014
Messages: 23
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Hi All,

Seek your suggestions on how i can go about "catching errors" with VXML launched via dialogstart.

Background:
CCXMl is doing an outbound call. Once caller picks up, caller will be directed to this VXML to listen to some information before call is disconnected.

The issue here is that we are encountering error.badfetch.500 intermittently while launching this VXML and the outbound session just gets stuck there until the caller drops the call (caller will experience dead air in the meantime).
massimo__croci
Joined: Jan 31, 2020
Messages: 518
Offline
HI. Does 'intermittently ' mean the issue comes time to time (not permanent) ? Is there any exception message related to the 'error.badfetch.500 ' ?
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