Kindly advise, can we use Jtapi in React.JS, how the session management will be handled from Client to server for each station ? Also kindly advise best approach for web CTI application using Jtapi SDK.

The DevConnect team does not have the expertise in all the potential mechanisms that the SDKs we support can be imbedded in other technologies. I am afraid that is something you will need to research and figure out. JTAPI requires that a session can be maintained by the application, through that session queries can be made, and responses received, additionally if the application creates a monitor(s) on an object, 'unsolicited' events can be sent to the application via the session. I do not know if react JS can maintain a session, that is a problem with many web server based applications face. Depending on the nature of the application you wish to build you might want to take a look at the Client SDK since it is used to implement 'endpoints.'

You can develop your server module using Avaya JTAPI sdk which can be deployed on any web server like Tomcat etc. For communication between your webpage and connector server you can use any mechanism like REST , web socket or any other mechanism which suits you.

Thanks & Regards,
Umesh