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Author Message
20/03/2024 13:11:49
Subject: Web Telephony Interface getting 503 error
#1
ScottHaley
Joined: Nov 22, 2006
Messages: 7
Offline
We have setup the WTI service on the AES (I think). It says that it is online but when I go to the http://aes-fqdn/api/session and I get the following. Can anyone suggest what I am missing?

<head>
<title>503 Service Unavailable</title>
</head>

<body>
<h1>Service Unavailable</h1>
<p>The server is temporarily unable to service your
request due to maintenance downtime or capacity
problems. Please try again later.</p>
</body>
PM
21/03/2024 04:13:06
Subject: Re:Web Telephony Interface getting 503 error
#2
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
Offline
Make sure the WTI service is in the "Running" state. Use the AES web interface, menu Maintenance -> Service Controller. If WTI is stopped, start it. If it is "Ready" (I think), restart it.

Martin
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