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ScottVanNest
Joined: Jun 24, 2008
Messages: 1
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I have an if statement that uses the Time:Audio variable to calculate if the call center is open. What is happening is that in the middle of the day, it is calculating as closed and going down the wrong leg. I have all logging off. This application has been in production for about a year. I suspect that the time:Audio variable is wrong. How do I trouble shoot that? I checked the time on teh MPP's, they are correct. The call center operational hours is from a database read and that is not failing.

Thanks.
ShwetaBehere
Joined: Dec 23, 2013
Messages: 136
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You have to contact VP support on this. We only support DD related issues on this forum.
ScottVanNest
Joined: Jun 24, 2008
Messages: 1
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can you tell me where that variable is populated from?
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