I think it's really great how we can now change the text strings that appear when certain actions are performed such as when a customer asks to be called, when an agent is typing, etc.

These strings can be modified in the language_en.php file. But, I can't find where I can change the text string for when an agent has pushed a URL. I have a customer who wants to change the word "pushed" to "sent" since they have turned off page-push.

Am I missing it somewhere? Could I add it myself somehow?

You can't replace this is the same manner as the other strings (as it comes from the agent desktop). For this you'll need to alter the code in 'webchat_pop_over.php' and add conditions where the 'PageFromAgent' is not empty.

Thank you, Fergus. I'll share this with the web developer. I appreciate the guidance!