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Author Message
08/04/2008 11:55:11
Subject: Monitoring agent on skills
#1
bernardvanhopplijnus2
Joined: Oct 23, 2006
Messages: 0
Offline
Hello all,

Before digging further into the documentation, I would like to know if it's possible with the JTAPI interface to get the list of all the agents logged in on a particular skill, and in a specific state ( available, or one of the available aux work)

Regards,
Bernard

PM
10/04/2008 14:12:26
Subject: Re: Monitoring agent on skills
#2
JoelEzell
Joined: Nov 15, 2013
Messages: 780
Offline
Hi Bernard,

I'm sorry but we don't really have a forum dedicated to JTAPI right now. This forum is specifically for the DMCC API on AES.

Please look further into the documentation and consider using the "Request Technical Support" link if you still have outstanding questions.

Joel
PM
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