Dear all,

I am new to CCXML and VXML platform and new in this forum as well. I tried to receive multiple dtmf input from user. One DTMF working fine with menu and choice tags. I got the error in voice portal is Error: error.noresource.asr , No ASR resource available. Even i did not used any speech recognition. Is that necessary to purchase a license of it. Below you find the sample code as well.

<form id="greeting">
<property name="inputmodes" value="dtmf"/>
<field name="w" type="digits?maxlength=10">
<audio src="Audio/EnterNum.wav"></audio>
<log expr="'*** Play the Enter Number Audio message***'"/>
</field>
<filled namelist="w">
<log expr="'Entered Number: (' + w + ')'"/>
</filled>
<catch event="no-input">
<audio src="Audio/NoEntry.wav.wav"></audio>
</catch>
</form>

Can you post all of the VXML?

Dear its a complete vxml. What you need more. This vxml just playing one audio file and take multiple input from user. When the call accepted i got the error Error: error.noresource.asr , No ASR resource available

Are you using the VXML servlet item of OD or just have a vxml file running on the app server ?

I am just rendering this vxml through asp.net and then run the asp.net page on voice portal.

Please contact VP support for your issue, this forum is for OD related questions.