Hi,
We have faced a problem, the scenario is:
We have two VDNs using same vector with conditionally adjunct to a tsapi based routing application otherwise queueto 1st
When a call arrived on first VDN
The Adjunct was sent to a tsapi based routing application
The application routed a call to an agent
The agent answered the call, Initiated a transfer to a second VDN and completed the transfer instantaneously(Fast/blind transfer).
Now same vector was called again, conditional Adjunct step was skipped and QeueuTo 1st was executed. When QueueTo 1st step was executed, instead of queuing to the Skill of second VDN, the call was queued to the skill of first VDN. VDN override is Y for both VDNs. If we call second VDN directly or we transfer an ACD routed call to second VDN, it works perfectly. The problem happens only when we transfer an third party routing application routed call to the second VDN.
Following are the version informations:
API VER:ST2|LIB VER:AES6.2.0 Build 257|TSERVER VER:6.2.0 Build 271|DRIVER VER:6.2.0 Build 271|PRIV DATA:8
Thanks,
Abrar
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