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Author Message
28/03/2014 07:15:04
Subject: CCT Performance and capabilities
#1
muhammadabrar2
Joined: Oct 13, 2008
Messages: 7
Offline
We are in process of evaluating CCT over MLS. Can you please give us any idea if CCT can accommodate load of terminals and addresses of entire call center in a single session? Is there any document on capabilities of CCT?


Thanks,

Abrar
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28/03/2014 08:15:51
Subject: Re:CCT Performance and capabilities
#2
JohnBiggs
Joined: Jun 20, 2005
Messages: 1141
Location: Rural, Virginia
Offline
Your enquiry is more suitable in the Avaya Aura® Contact Center RSM, RTD and HDX APIs forum. Please repost it there.

http://www.devconnectprogram.com/forums/forums/show/13.page
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