Hi,
I am using CM :
6x.03.0.124.0
CM Release String:
vcm-016-03.0.124.0
AES:
r5-2-3-110-0
While trying to create an agent using
smsxml/smsxml_test.php, I receive the below response:
Response {
var $result_code = 1
var $result_data =
'<?xml version="1.0"?>
<result_data/>
'
var $message_text = '1 00000000 50c5 Identifier command word(s) omitted; please press HELP
'
}
The request xml looks like below for the a test agent:
<?xml version="1.0"?>
<modelFields>
<Agent>
<Login_ID>7891</Login_ID>
<Name>OIM_Test_2</Name>
<TN>1</TN>
<COR>16</COR>
<Coverage_Path/>
<Security_Code>1111</Security_Code>
<AAS>n</AAS>
<AUDIX>n</AUDIX>
<LWC_Log_External_Calls>n</LWC_Log_External_Calls>
<AUDIX_Name_for_Messaging/>
<Login_ID_For_ISDN_Display>n</Login_ID_For_ISDN_Display>
<Auto_Answer>acd</Auto_Answer>
<MIA_Across_Skills>system</MIA_Across_Skills>
<ACW_Agent_Considered_Idle>system</ACW_Agent_Considered_Idle>
<Aux_Work_Reason_Code_Type>system</Aux_Work_Reason_Code_Type>
<Logout_Reason_Code_Type>system</Logout_Reason_Code_Type>
<Maximum_Time_In_ACW_Before_Logout>system</Maximum_Time_In_ACW_Before_Logout>
<Direct_Agent_Skill/>
<Call_Handling_Preference>skill-level</Call_Handling_Preference>
<Service_Objective>n</Service_Objective>
<Local_Call_Preference>n</Local_Call_Preference>
<Password>1111</Password>
<Password_Confirmation>1111</Password_Confirmation>
<SN position="1">11</SN>
<SN position="2">12</SN>
<SN position="3">13</SN>
<SN position="4">14</SN>
<SN position="5">15</SN>
<SN position="6">16</SN>
<SN position="7">102</SN>
<SL position="1">1</SL>
<SL position="2">2</SL>
<SL position="3">3</SL>
<SL position="4">4</SL>
<SL position="5">4</SL>
<SL position="6">2</SL>
<SL position="7">16</SL>
<Native_Name_1/>
<Native_Name_2/>
<Native_Name_3/>
<Native_Name_4/>
<Native_Name_5/>
<Native_Name_Scripts>00000000</Native_Name_Scripts>
</Agent>
</modelFields>
Please help