I was wondering if anyone could point me in the direction of getting SetDisplay working. I read another post saying there is a setting that needs to be enabled - not sure where, AES? CM? - to allow SetDisplay to be used...

Could anyone point me in the right direction?

Thanks!

setDisplay is not supported by DMCC. It is not possible for a DMCC application to directly control the display on a phone.

Do you have any advice on how you'd go about modifying a display? Why is it in the API... so misleading. :(

To the best of my knowledge, there is no way to control the display on the phone.

DMCC Third-party control is based on the CSTA standard. This standard defines a set of functions, not all of which have been implemented by Avaya.

I do not know which SDK you are using but, if you look at Avaya.ApplicationEnablement.DMCC.ThirdPartyCallController.SetDisplay.htm in the .Net SDK documents, you will see that it is not supported. This is also mentioned in the javadocs of the Java SDK.

Martin