I'm being asked if it's possible to show the actual answering attendant extension in CDR. CDR only seems to display 0 as the called number.

Test call is as follows:

1. Incoming call from 3331232135 rings the listed directory number 44444

2. Attendant #1 (ext32140) rings for 4s

3. Attendant #1 answers and talks for 16s

4. Attendant #1 drops the call

Received CDR is:

01261512510800004 G 44444 3331232135 001 210 0 0 09999135341422301863 0 0

01261512511200016 9 0 3331232135 001 210 7 0 0 09999135341422301863 0 1

In CDR, the dialed-number shows 0 for the answered record. I want to instead show the answering extension of 32140

Is this possible?

Sorry Steve, this forum is for the Basic Development Environment and it is unlikely that anyone here will be able to help you.

If you are a paid member, you should open a Tech Support ticket and one of my colleagues will be able to check into this for you.

If you are not a paid member, it may still be worth while opening a ticket. It is often possible to get some support that way, though you may be asked to pay a fee for the service.

Martin