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Deepak012024
Joined: Aug 7, 2014
Messages: 25
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Hi Team,
I am getting the below error while compiling the IVR application in AAOD7.
Audio variables cannot be used by a prompt unless the localization bundle and standard phrases for the language have been installed. invoiceStatus.prompt /<projectname>/english/prompts AudioVariable:<audiovariablename> Orchestration Designer Invalid
I have already imported the latest language bundle for english (en-us_3.1.2.jar) but not sure why I am getting this.
Please could someone provide me a solution? .. Let me know if you need any other details
Thanks,
Deepak K
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SamareshKowshik
Joined: Nov 6, 2013
Messages: 351
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The way you would normally resolve this is by installing the languages into OD. This would be done by going to:
Window -> Preferences -> Avaya Aura -> Orchestration Designer -> Languages
Then, add it in there.
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Deepak012024
Joined: Aug 7, 2014
Messages: 25
Offline
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Hi Samaresh,
I have already added those in the path mentioned below. Tried uninstalling the same and then added back but it did not give me any difference.
Is there anything I am missing while changing into OD7 ?
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Thanks & Regards, Deepak Kizhakkeettil |
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Deepak012024
Joined: Aug 7, 2014
Messages: 25
Offline
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Can someone help me here ? Thanks !!!
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Thanks & Regards, Deepak Kizhakkeettil |
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NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
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Can you check your workspace/.metadata/.log file and see if there are any errors around installing the bundle?
it might be useful to uninstall/install the bundle one more time just to see if it generates any error data.
Have you tried this on another OD install?
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Deepak012024
Joined: Aug 7, 2014
Messages: 25
Offline
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Hi,
I have tried uninstall/install the bundle again but it did not resolve the issues. Also installed in another OD7 but getting the same error.
I can notice some bundle errors in the metadata log, Please find below the error.
!MESSAGE While loading class "com.avaya.sce.core.internal.WorkspaceController$1", thread "Thread[main,6,main]" timed out waiting (5023ms) for thread "Thread[Worker-3,5,main]" to finish starting bundle "com.avaya.sce.core_7.0.0.1801 [13]". To avoid deadlock, thread "Thread[main,6,main]" is proceeding but "com.avaya.sce.core.internal.WorkspaceController$1" may not be fully initialized.
!STACK 0
org.osgi.framework.BundleException: State change in progress for bundle "reference:file:plugins/com.avaya.sce.core_7.0.0.1801/" by thread "Worker-3".
at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1087)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:297)
at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:440)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:268)
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:107)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:462)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:400)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:476)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:429)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:417)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClassInternal(Unknown Source)
at com.avaya.sce.core.internal.WorkspaceController.loadExtensions(WorkspaceController.java:210)
at com.avaya.sce.core.CorePlugin$1.run(CorePlugin.java:153)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:135)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2696)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2660)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2494)
at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:674)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:667)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:123)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)
at org.eclipse.equinox.launcher.Main.run(Main.java:1410)
Caused by: org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException
... 40 more
Root exception:
org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException
at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1087)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:297)
at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:440)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:268)
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:107)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:462)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:400)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:476)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:429)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:417)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClassInternal(Unknown Source)
at com.avaya.sce.core.internal.WorkspaceController.loadExtensions(WorkspaceController.java:210)
at com.avaya.sce.core.CorePlugin$1.run(CorePlugin.java:153)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:135)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2696)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2660)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2494)
at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:674)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:667)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:123)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)
at org.eclipse.equinox.launcher.Main.run(Main.java:1410)
Thanks in advance !
Thanks,
Deepak
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Thanks & Regards, Deepak Kizhakkeettil |
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NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
Offline
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Coincidentally, even though that log message says bundle, it's not referring to the localization bundle. I don't think that error is connected to your issue.
When you look at pref->OD->languages does it show the en-us bundle installed? Can you try a different language bundle and see if that installs and works?
Where did you initially get the en-us bundle?
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Deepak012024
Joined: Aug 7, 2014
Messages: 25
Offline
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Neil,
I have installed 4 languages.
English en-us(3.1.2) , Spanish es-la(3.1.6) , French fr-ca(3.1.3) , Portuguese pt-br(3.1.5)
But in the error console I am getting the error only for English and Portuguese.
I downloaded these jar file from Avaya support site long back.
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Thanks & Regards, Deepak Kizhakkeettil |
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NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
Offline
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I would recommend downloading the files again. The fact that some work and some don't and those files fail on other systems, makes me think there's a problem with the files.
If you want, I can email you the files that I have verified from my end. Just send me your email in a PM.
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