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RobinCapone
Joined: Nov 21, 2013
Messages: 15
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I need to pass a FAC back the switch when executing a transfer from
an AOD7.0 script. The AEP is using H.323. protocol.

I tried putting the FAC in the string the transfer is using for destination
with no luck.

Also, the switch is passing a VDN and then ANI to the script. I'm using a
prompt and collect to grab the data and if the script is administered with
ConverseOn enabled only the ANI comes through. Disabled both come
through.

RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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I guess you have us stumped here. Is this question for the OD team or the AACC team?
RobinCapone
Joined: Nov 21, 2013
Messages: 15
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Uhhh..well, I was thinking OD team...

Transfers are failing and I wanted to make sure that the issue isn't
the application. I used the ConverseExample2 code for a reference.
The logs/traces aren't showing any errors related to the transfer.

Transfer string format FAC#VDN ex: *25#70099
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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FAC?

In the example the destination is *77#12345#<collected digits> So you seem to be doing the right thing.

The trace would look something like this

9:<transfer name="xferToVDN" dest="tel:*77#12345#1254125488" type="blind" connecttimeout="0s" maxtime="0s" aai="1254125488">
RobinCapone
Joined: Nov 21, 2013
Messages: 15
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Feature Access Code

Thanks, I'll assume that I'm doing the right thing then.
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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Thanks for the clarification, it has be a few years since I looked at the converse stuff.
SriniB
Joined: Mar 3, 2015
Messages: 19
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I am also facing similar kind of issue while trying to transfer the call *<FAC>#<VDN>#<Collected digits>.

Anything to be configured at the switch side explicitly? Do you have any pointers on how to collect the digits at the PBX/Switch level? Any help is appreciated.

Thanks,
Srini
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