Author Message
Sufyan
Joined: May 18, 2015
Messages: 23
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Hi,

I am doing AACC and AAEP integration. To route calls to AEP from AACC using script below:

ASSIGN CONTACT DATA "SIP_UUI_1" TO im
ASSIGN c_sip_from_add_cv TO vxmlto
ASSIGN c_sip_to_add_cv TO vxmlfrom

ASSIGN "sip:__sip-xdialog@baf.com" TO serviceuri
ASSIGN "invite" TO method
ASSIGN "agent_transfer_AML" TO voicexml
ASSIGN "VXML" TO apptype
ASSIGN "contextcreation" TO treatmenttype
ASSIGN "false" TO notypeahead

GIVE IVR
SERVICE URI serviceuri
WITH VXML TREATMENT voicexml
PARAMETERS vxmlto, vxmlfrom, method, apptype, treatmenttype, IVRData, im, im_str, ATI_CTI_Value_cv, ATI_UUI_Response_cv


This script is working successfully.

Now I want to add another application at AEP and want to call that from AACC using the script, I am unable to define additional service uri at AACC -> Configuration -> Media Services & Routes.

What is the suggested method/changes require to the above script so that it can route the calls to 2nd application configured at AEP.

You value input is highly appreciated. Thanks.
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