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YasinUNAL
Joined: Nov 12, 2013
Messages: 36
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Hi,

IVR application is hosted by an Apache Tomcat Server (6.0.29) on a Windows Server 2008.

The system time of Windows server is correct. But in IVR logs on Tomcat, system time appears 6,5 hours in the past.

This causes that IVR application works improperly.

What can be the reason of this issue?
NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
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The logs are written with a different timestamp than the current clock on that machine? I can't think of a reason this would happen. Is there some type of change to your log4j that you have modified?
YasinUNAL
Joined: Nov 12, 2013
Messages: 36
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We didn't change anything in log4j file but , anyway, I'm gonna check it.

I want to say that the get time function in Dialog Designer returns the time 6,5 hours in past.
So it's not related to log4j, right?
NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
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The only thing I can think is that you have the wrong time zone configured on your system and the date/time call is factoring in the time zone difference. Can you check your system settings for that?

Might have to google this one. This isn't related to OD, but is an issue on your system.
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