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Author Message
30/03/2016 00:36:16
Subject: How to do agent login using Avaya EMC SDK..
#1
MuthuR
Joined: Mar 10, 2016
Messages: 21
Offline
Hi,

I'm trying to do agent login using Avaya EMC SDK (xmlClient.CSTASetAgentState0 through my CTI application, but the SDK accepts the login state only, if the agent already logged into softphone.

Is there any way to do the agent login in CTI application using Avaya EMC SDK without doing the softphone agent login?

Please help me...

Thanks in advance..
PM
20/04/2016 04:02:02
Subject: How to do agent login using Avaya EMC SDK..
#2
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
Offline
Have a look at some of the sample applications (e.g. AgentLoginApplication). This logs an agent into a phone.

Martin
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