MPP Version : MPP 7.0.2.0-0303

When a particular dialog state is loaded we are getting "error.recognition" vxml error and the application goes to default error handling. the same issue is not happening for the previous dialog states in the same call which uses the same reusable module and grammars.

for all successful dialog states :

Recog Mode: 2, Recog Status: 0

for the dialog state which failed we get the following :

Recog Mode: 4, Recog Status: 4

i have attached the voice browser log file for your analysis.

You will need to contact platform (Experience Portal) support for this.