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Author Message
15/08/2017 06:50:39
Subject: abandoned call
#1
Dulat
Joined: Dec 29, 2015
Messages: 1
Offline
Is there a way to detect an abandoned call in EMC via database? (a call that reached the VDN but didn't get answered).
PM
16/08/2017 02:50:14
Subject: Re:abandoned call
#2
PankajGandhe
Joined: Jan 28, 2015
Messages: 30
Offline
It would have an interaction for Created or Delivered event. But none for Established.. as likely it was abandoned before Establish.
PM
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