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Author Message
22/03/2018 08:28:55
Subject: Getting UserData in DMCC API
#1
BalakrishnanP
Joined: Mar 30, 2015
Messages: 27
Offline
Hi Experts,

Is there anyway to get UserData other than CallDelivered / Established Events.

The scenario is, My Aplication connects to AES via DMCC for call Control. But While connecting the Agent might be on Call. I am able to get the CallID / CallInformation, but how to retrive the UserData for that call ID?

Can someone help me here

Thanks,
Bala
PM
22/03/2018 09:28:48
Subject: Getting UserData in DMCC API
#2
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
Offline
UserData can be received in various Call Control events such as Delivered, Established, Connection Cleared, Conferenced & Transferred. AFAIK, there is no other way to get it.

Martin
PM
23/03/2018 01:11:02
Subject: Re:Getting UserData in DMCC API
#3
BalakrishnanP
Joined: Mar 30, 2015
Messages: 27
Offline
Thanks Martin
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