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Author Message
23/05/2018 02:12:47
Subject: How to get logged in agents
#1
TobiasK
Joined: May 23, 2018
Messages: 1
Offline
hi,

our customer is unsing CCMA 7.0 and I need to find a way to retrieve all logged in agents and their status.

I also need a way to get notified if an status of these agents change so that I can update my agent-list.

Currently I'm using Nortel.CCT in the latest version.

Best regards
Tobias
PM
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