Hi,

We have an application on AOD7.2 ,deployed on AEP 7.0.2 which calls a SOAP WSDL.


Here is the SOAP xml request required by WS:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:faw="http://trizetto.com/fxi/isl/FaWsvcBrokerNative">
<soapenv:Header/>
<soapenv:Body>
<faw:ExecuteNative>
<!--Optional:-->
<faw:BrokerRequest>
<!--Optional:-->
<faw:Identification>
<!--Optional:-->
<faw:ProductId>Facets</faw:ProductId>
<!--Optional:-->
<faw:FacetsIdentity>ResultsTel</faw:FacetsIdentity>
<!--Optional:-->
<faw:CallingSystemUserName>ResultsCompanies</faw:CallingSystemUserName>
<!--Optional:-->
<faw:CallingSystemUserId>TRC1</faw:CallingSystemUserId>
<!--Optional:-->
<faw:CallingSystemTransactionId>907I0000VA9B</faw:CallingSystemTransactionId>
<!--Optional:-->
<faw:CallingSystemName>IVR_ResultsTel</faw:CallingSystemName>
</faw:Identification>
<!--Optional:-->
<faw:Execution>
<!--Optional:-->
<faw:Service>InvokeSPUnaware</faw:Service>
<!--Optional:-->
<faw:Region></faw:Region>
</faw:Execution>
<!--Optional:-->
<faw:Data>
<!--Zero or more repetitions:-->
<faw:Collection type="InputParams">
<!--Zero or more repetitions:-->
<faw:Column name="SP_NAME">hzn_sp_extu_lookup</faw:Column>
<faw:Column name="MEME_CK">656257100</faw:Column>
</faw:Collection>
</faw:Data>
</faw:BrokerRequest>
</faw:ExecuteNative>
</soapenv:Body>
</soapenv:Envelope>

This WS method executes fine with above request throug SOAP UI.

In OD code also we are arriving at the same request object and passing to WS but when we try to test though call, we get error. There is no SOAP header defined in WSOP and it is using a 509 cert validation. But in trace, we noticed the SOAP header as pat of request and colection object getting set with different attributes for type and xmlns:xsi which is not required by WS and hence WS execution failing. How can we resolve this? How can we stop ths extra attributes getting generated? Please suggest:

Here is the trace:

19/09/2018 03:14:39:847 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : SCESession bound to HttpSession C257FCCFFB02AE99A4449EC6A4CF31C3
19/09/2018 03:14:42:946 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Browser Version 2.1.4, terminationURL enabled : true
19/09/2018 03:14:42:949 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams:getPlatformParams: __VPVarGlobalDate is 1521013551526
19/09/2018 03:14:42:950 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams:getPlatformParams:Timestamp is 03/14/18 3:45:51
19/09/2018 03:14:42:950 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get global parameters from VPMS...
19/09/2018 03:14:44:097 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: AppRuntimeVarsResponse.getGlobalAppRuntimeVars returns status - success
19/09/2018 03:14:44:097 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPLicenseServerURL|https://10.102.86.122:52233/WebLM/LicenseServer
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPConversationServer|127.0.0.1
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPConversationType|Internal
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPappintf|/axis2/services/VPAppIntfService
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPapplog|/axis2/services/VPAppLogService
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPappvars|/axis2/services/VPAppVarsService
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPepmguid|9dcd52c3-5afd-46b4-8234-4adf516e9d98
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPzoneepm__0|10.102.86.120
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPzoneepm__2|
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPzoneids|0|2
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPzonename__0|Default
19/09/2018 03:14:44:098 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : PlatformParams: get parameter|value - __VPzonename__2|RTIZones
19/09/2018 03:14:44:098 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : Start
19/09/2018 03:14:44:120 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : ** Pushed Stack Frame [/HORIZON_MEM_509]
19/09/2018 03:14:44:127 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Creating variable [SystemUserID] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFactory]
19/09/2018 03:14:44:131 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - SystemUserID
19/09/2018 03:14:44:131 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Creating variable [ProductionOrTest] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFactory]
19/09/2018 03:14:44:132 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - ProductionOrTest
19/09/2018 03:14:44:132 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Creating variable [Site] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFactory]
19/09/2018 03:14:44:132 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Site
19/09/2018 03:14:44:132 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Creating variable [GRGR_CK] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFactory]
19/09/2018 03:14:44:132 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - GRGR_CK
19/09/2018 03:14:44:133 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Creating variable [CallingSystemName] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFactory]
19/09/2018 03:14:44:133 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - CallingSystemName
19/09/2018 03:14:44:134 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : no variable for simple: __VPapptracelevel
19/09/2018 03:14:44:134 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___sessionid to complex: session:sessionid as [atl-aep-mpp-2018262071439-12]
19/09/2018 03:14:44:146 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : runtime_platform : Experience Portal
19/09/2018 03:14:44:146 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : runtime_asr : Desktop Microsoft Speech SAPI
19/09/2018 03:14:44:154 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Acquiring initial License
19/09/2018 03:14:44:155 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Acquiring Avaya Platform runtime license
19/09/2018 03:14:44:155 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using license server - https://10.102.86.122:52233/WebLM/LicenseServer/WebLM/LicenseServer
19/09/2018 03:14:44:156 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using license check timeout :0
19/09/2018 03:14:44:216 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Runtime :true
19/09/2018 03:14:44:216 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : IC :true
19/09/2018 03:14:44:216 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : CTI :true
19/09/2018 03:14:44:225 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Grace Period timer cleared
19/09/2018 03:14:44:227 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : License refresh timer started
19/09/2018 03:14:44:229 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : MessageType is speech
19/09/2018 03:14:44:232 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Initializer:applicationStarted:Initializing admin variables...
19/09/2018 03:14:44:232 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Initializer:applicationStarted:__VPVarAppDate is 1537172263256
19/09/2018 03:14:44:233 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Initializer:applicationStarted:Timestamp is 09/17/18 4:17:43
19/09/2018 03:14:44:233 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Initializer:applicationStarted:Appname is 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:44:234 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : AdminVarCache:init: Timestamp is different; Load parameters....
19/09/2018 03:14:44:235 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : AdminVarCache:init: Module? false
19/09/2018 03:14:44:235 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : AdminVarCache:init: load data from the Voice Portal/Experience Portal platform
19/09/2018 03:14:44:347 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : VPClientProxy get parameter|value|type - CallingSystemName|IVR_ResultsTel|String
19/09/2018 03:14:44:347 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : VPClientProxy get parameter|value|type - GRGR_CK|6|String
19/09/2018 03:14:44:347 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : VPClientProxy get parameter|value|type - ProductionOrTest|T|String
19/09/2018 03:14:44:347 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : VPClientProxy get parameter|value|type - Site|905|String
19/09/2018 03:14:44:347 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : VPClientProxy get parameter|value|type - SystemUserID|TRC1|String
19/09/2018 03:14:44:347 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : app params: {Site=905, SystemUserID=TRC1, CallingSystemName=IVR_ResultsTel, GRGR_CK=6, ProductionOrTest=T}
19/09/2018 03:14:44:347 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : load param: Site
19/09/2018 03:14:44:348 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : load param: SystemUserID
19/09/2018 03:14:44:349 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : load param: CallingSystemName
19/09/2018 03:14:44:349 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : load param: GRGR_CK
19/09/2018 03:14:44:349 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : load param: ProductionOrTest
19/09/2018 03:14:44:349 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : AdminVarCache:init: Finish loading.
19/09/2018 03:14:44:350 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : *** Reply for [/HORIZON_MEM_509/Start] ***
19/09/2018 03:14:44:353 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Aura Orchestration Designer"/>
3:<meta name="runtime-version" content="07.20.09.04"/>
4:<meta name="runtimecommon-version" content="07.20.09.04"/>
5:<meta name="copyright" content="Copyright (c) 2002-2017, Avaya"/>
6:<script>
7:function getnbest( item, nbest ) {
8: var len = application.lastresult$.length;
9: var result = "";
10:
11: if ( len > nbest) {
12: len = nbest;
13: }
14: for (var i = 0; i < len; i++) {
15: if (i > 0) {
16: result += " |";
17: }
18: var temp = "application.lastresult$[" + i + "]." + item;
19: result += extractprops( "", eval(temp));
20: }
21: return result;
22:}
23:
24:function getnbestnmni( item, nbest ) {
25: var len = application.lastresult$.length;
26: var result = "";
27:
28: if ( len > nbest) {
29: len = nbest;
30: }
31: for (var i = 0; i < len; i++) {
32: if (i > 0) {
33: result += " |";
34: }
35: result += item;
36: }
37: return result;
38:}
39:
40:function extractprops ( parent, obj ) {
41: var prop, name, result = "";
42: var count = 1;
43: if ( typeof ( obj ) == "object" ) {
44: for ( prop in obj ) {
45: name = parent + prop;
46: if ( typeof ( obj [ prop ] ) == "object" ) {
47: result += extractprops( name+".", obj [ prop ] );
48: } else {
49: if (count == 1) {
50: result = obj [ prop ];
51: } else {
52: result += " " + obj [ prop ];
53: }
54: }
55: count = count + 1;
56: }
57: } else {
58: if (obj == undefined ) {
59: result += "undefined";
60: } else {
61: result += obj;
62: }
63: }
64: return result;
65:}
66:
67:function startswith ( value, startwith ) {
68: var index;
69: index = value.indexOf(startwith, 0);
70: if ( index == 0 ) {
71: return true;
72: } else {
73: return false;
74: }
75:}
76:
77:function containsUndefined ( value ) {
78: var index;
79: index = value.indexOf('undefined', 0);
80: if ( index == -1 ) {
81: return false;
82: } else {
83: return true;
84: }
85:}
86:
87:</script>
88:<script>
89:function objectToString( obj ) {
90: try {
91: var result = "";
92: result += getobjectprops( "", obj);
93: if (result.charAt(0) == '|' ) {
94: result = result.substring(1);
95: }
96: } catch (errMsg) {
97: return("undefined");
98: }
99: return result;
100:}
101:
102:function getobjectprops ( parent, obj ) {
103: var prop, name, result = "";
104: if ( typeof ( obj ) == "object" ) {
105: for ( prop in obj ) {
106: name = parent + prop;
107: if ( typeof ( obj [ prop ] ) == "object" ) {
108: result += extractprops( name+".", obj [ prop ] );
109: } else {
110: result += "|" + obj [ prop ];
111: }
112: }
113: } else {
114: if (obj == undefined ) {
115: result += "undefined";
116: } else {
117: result += obj;
118: }
119: }
120: return result;
121:}
122:</script>
123:<var name="_avayaExitReason" expr="''"/>
124:<var name="_avayaExitInfo1" expr="''"/>
125:<var name="_avayaExitInfo2" expr="''"/>
126:<var name="_avayaExitCustomerId" expr="''"/>
127:<var name="_avayaExitPreferredPath" expr="'1'"/>
128:<var name="_avayaExitTopic" expr="''"/>
129:<var name="_avayaExitParentId" expr="''"/>
130:<var name="_avayaNoinputCounter" expr="0"/>
131:<var name="_avayaNomatchCounter" expr="0"/>
132:<property name="termtimeout" value="1s" />
133:<property name="termchar" value="#" />
134:<catch event="connection.disconnect.hangup">
135:<goto next="GetCHDID?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
136:</catch>
137:<catch event="error.runtime">
138:<goto next="CheckErrorLoopCount?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
139:</catch>
140:<catch event="connection.disconnect">
141:<var name="avayadonotsave___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
142:<var name="avayadonotsave___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
143:<submit next="GetCHDID?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509" namelist="avayadonotsave___noinputcount avayadonotsave___nomatchcount" method="get"/>
144:</catch>
145:<catch event="connection.disconnect">
146:<goto next="GetCHDID?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
147:</catch>
148:<catch event="error">
149:<goto next="CheckErrorLoopCount?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
150:</catch>
151:<catch event="error.noresource">
152:<goto next="CheckErrorLoopCount?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
153:</catch>
154:<meta name="marker" content="Avaya Aura Orchestration Designer Root End"/>
155:<form id="Start">
156:<script>
157:function getArray( arrayName, item ) {
158: try {
159: var len = eval( arrayName +'.length;');
160: var result = "";
161:
162: for (var i = 0; i < len; i++) {
163: if (i > 0) {
164: result += " |";
165: }
166: var temp = arrayName + "[" + i + "]." + item;
167: result += eval(temp);
168: }
169: return result;
170: } catch (errMsg) {
171: return('unknown');
172: }
173:}
174:function getRedirect( item ) {
175: return(getArray('session.connection.redirect', item));
176:}
177:function getShareduui( item ) {
178: return(getArray('session.avaya.uui.shared', item));
179:}
180:function getScriptItem( item ) {
181: try {
182: var result = "";
183: result += eval(item);
184: return result;
185: } catch (errMsg) {
186: return('unknown');
187: }
188:}
189:function getSIPCallID() {
190: try {
191: var protocol = getScriptItem( 'session.connection.protocol.name' );
192: if ( protocol == 'sip' || protocol == 'SIP' ) {
193: var temp = getScriptItem( 'session.connection.protocol.sip.callid' );
194: return(temp);
195: } else {
196: return('unknown');
197: }
198: } catch (errMsg) {
199: return('unknown');
200: }
201:}
202:</script>
203:<var name="session___aai" expr="getScriptItem( 'session.connection.aai' )"/>
204:<var name="session___ani" expr="getScriptItem( 'session.connection.remote.uri' )"/>
205:<var name="session___dnis" expr="getScriptItem( 'session.connection.local.uri' )"/>
206:<var name="session___protocolname" expr="getScriptItem( 'session.connection.protocol.name' )"/>
207:<var name="session___protocolversion" expr="getScriptItem( 'session.connection.protocol.version' )"/>
208:<var name="session___uui" expr="getScriptItem( 'session.avaya.telephone.uui' )"/>
209:<var name="session___calltag" expr="getScriptItem( 'session.avaya.telephone.callid' )"/>
210:<var name="session___channel" expr="getScriptItem( 'session.avaya.telephone.called_extension' )"/>
211:<var name="session___vpcalledextension" expr="getScriptItem( 'session.avaya.telephone.called_extension' )"/>
212:<var name="session___vpcoveragereason" expr="getScriptItem( 'session.avaya.telephone.coverage_reason' )"/>
213:<var name="session___vpcoveragetype" expr="getScriptItem( 'session.avaya.telephone.coverage_type' )"/>
214:<var name="session___vprdnis" expr="getScriptItem( 'session.avaya.telephone.rdnis' )"/>
215:<var name="redirectinfo___uri" expr="getRedirect('uri')"/>
216:<var name="redirectinfo___presentationinfo" expr="getRedirect('pi')"/>
217:<var name="redirectinfo___screeninginfo" expr="getRedirect('si')"/>
218:<var name="redirectinfo___reason" expr="getRedirect('reason')"/>
219:<var name="session___sharedmode" expr="getScriptItem( 'session.avaya.uui.mode' )"/>
220:<var name="shareduui___id" expr="getShareduui('id')"/>
221:<var name="shareduui___value" expr="getShareduui('value')"/>
222:<var name="session___sessionlabel" expr="getScriptItem( 'session.avaya.ucid' )"/>
223:<var name="_sipcallid" expr="getSIPCallID()"/>
224:<var name="session___mediatype" expr="getScriptItem( 'session.connection.protocol.sip.media[1].type' )"/>
225:<var name="session___videoenabled" expr="getScriptItem( 'session.connection.video.enabled' )"/>
226:<var name="session___videocodec" expr="getScriptItem( 'session.connection.video.codec' )"/>
227:<var name="session___videoformat" expr="getScriptItem( 'session.connection.video.format' )"/>
228:<var name="session___videowidth" expr="getScriptItem( 'session.connection.video.width' )"/>
229:<var name="session___videoheight" expr="getScriptItem( 'session.connection.video.height' )"/>
230:<var name="session___videofps" expr="getScriptItem( 'session.connection.video.fps' )"/>
231:<var name="session___videobitrate" expr="getScriptItem( 'session.connection.video.bitrate' )"/>
232:<var name="session___videonearfmtp" expr="getScriptItem( 'session.connection.video.nearfmtp' )"/>
233:<var name="session___videofarfmtp" expr="getScriptItem( 'session.connection.video.farfmtp' )"/>
234:<var name="session___ucid" expr="getScriptItem( 'session.avaya.ucid' )"/>
235:<var name="session___conversefirst" expr="'unknown'"/>
236:<var name="session___conversesecond" expr="'unknown'"/>
237:<block>
238:<submit next="GetStartTime?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509" namelist="session___aai session___ani session___dnis session___protocolname session___protocolversion session___uui session___calltag session___channel session___vpcalledextension session___vpcoveragereason session___vpcoveragetype session___vprdnis redirectinfo___uri redirectinfo___presentationinfo redirectinfo___screeninginfo redirectinfo___reason session___sharedmode shareduui___id shareduui___value session___sessionlabel _sipcallid session___mediatype session___videoenabled session___videocodec session___videoformat session___videowidth session___videoheight session___videofps session___videobitrate session___videonearfmtp session___videofarfmtp session___ucid session___conversefirst session___conversesecond" method="post"/>
239:</block>
240:</form>
241:</vxml>
242:

19/09/2018 03:14:44:508 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : GetStartTime
19/09/2018 03:14:44:510 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___videofps to complex: session:videofps as [unknown]
19/09/2018 03:14:44:510 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___protocolname to complex: session:protocolname as [sip]
19/09/2018 03:14:44:510 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___vprdnis to complex: session:vprdnis as []
19/09/2018 03:14:44:510 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___vpcoveragereason to complex: session:vpcoveragereason as []
19/09/2018 03:14:44:510 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___videocodec to complex: session:videocodec as [unknown]
19/09/2018 03:14:44:510 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___videobitrate to complex: session:videobitrate as [unknown]
19/09/2018 03:14:44:511 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___channel to complex: session:channel as []
19/09/2018 03:14:44:511 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___protocolversion to complex: session:protocolversion as [2.0]
19/09/2018 03:14:44:511 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___videonearfmtp to complex: session:videonearfmtp as [unknown]
19/09/2018 03:14:44:511 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___uui to complex: session:uui as []
19/09/2018 03:14:44:511 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___aai to complex: session:aai as []
19/09/2018 03:14:44:511 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___calltag to complex: session:calltag as [atl-aep-mpp-atl-sm1-1-2018262071439]
19/09/2018 03:14:44:511 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :redirectinfo___uri to complex: redirectinfo:uri as []
19/09/2018 03:14:44:511 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___ucid to complex: session:ucid as [10000227081537341279]
19/09/2018 03:14:44:511 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___videoformat to complex: session:videoformat as [unknown]
19/09/2018 03:14:44:511 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___vpcalledextension to complex: session:vpcalledextension as []
19/09/2018 03:14:44:512 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___videowidth to complex: session:videowidth as [unknown]
19/09/2018 03:14:44:512 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___videoenabled to complex: session:videoenabled as [unknown]
19/09/2018 03:14:44:512 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :_sipcallid to simple: _sipcallid as [803649763c2e81a92d5b5d4c2100]
19/09/2018 03:14:44:512 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___videofarfmtp to complex: session:videofarfmtp as [unknown]
19/09/2018 03:14:44:512 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___ani to complex: session:ani as [anonymous]
19/09/2018 03:14:44:512 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___sessionlabel to complex: session:sessionlabel as [10000227081537341279]
19/09/2018 03:14:44:512 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___dnis to complex: session:dnis as [100070]
19/09/2018 03:14:44:512 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___videoheight to complex: session:videoheight as [unknown]
19/09/2018 03:14:44:513 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :redirectinfo___reason to complex: redirectinfo:reason as []
19/09/2018 03:14:44:513 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :redirectinfo___presentationinfo to complex: redirectinfo:presentationinfo as []
19/09/2018 03:14:44:513 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :redirectinfo___screeninginfo to complex: redirectinfo:screeninginfo as []
19/09/2018 03:14:44:513 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___mediatype to complex: session:mediatype as [unknown]
19/09/2018 03:14:44:513 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___sharedmode to complex: session:sharedmode as [serviceprovider]
19/09/2018 03:14:44:513 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :shareduui___value to complex: shareduui:value as [unknown]
19/09/2018 03:14:44:513 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :session___vpcoveragetype to complex: session:vpcoveragetype as []
19/09/2018 03:14:44:513 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :shareduui___id to complex: shareduui:id as [unknown]
19/09/2018 03:14:44:530 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : GetRTID
19/09/2018 03:14:44:543 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - SystemUserID
19/09/2018 03:14:44:543 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for SystemUserID
19/09/2018 03:14:44:543 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:44:543 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - GRGR_CK
19/09/2018 03:14:44:543 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:44:543 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:44:544 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - CallingSystemName
19/09/2018 03:14:44:544 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for CallingSystemName
19/09/2018 03:14:44:544 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:44:544 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Assigning [302780] to [TransferNumber]
19/09/2018 03:14:44:547 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition1] Expression [GRGR_CK] Numeric Equal [7]
19/09/2018 03:14:44:548 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - GRGR_CK
19/09/2018 03:14:44:548 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:44:548 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:44:548 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:44:548 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:44:548 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:44:548 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:44:558 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Executing DB statement : [{ ? = call dbo.sp_FetchNextIVRRTID;1 ( ?, ?) }]
19/09/2018 03:14:44:879 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Concatenating [RTID_Counter] to [RTID_Prefix]
19/09/2018 03:14:44:879 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Assigning [RTID_Prefix] to [RTID_SP]
19/09/2018 03:14:44:879 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Assigning [RTID_SP] to [SystemTransactionID]
19/09/2018 03:14:44:881 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : Greeting
19/09/2018 03:14:44:934 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition] Expression [GRGR_CK] Numeric Equal [7]
19/09/2018 03:14:44:934 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - GRGR_CK
19/09/2018 03:14:44:934 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:44:934 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:44:934 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:44:935 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:44:935 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:44:935 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:45:289 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : *** Reply for [/HORIZON_MEM_509/Greeting] ***
19/09/2018 03:14:45:289 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Aura Orchestration Designer"/>
3:<meta name="runtime-version" content="07.20.09.04"/>
4:<meta name="runtimecommon-version" content="07.20.09.04"/>
5:<meta name="copyright" content="Copyright (c) 2002-2017, Avaya"/>
6:<property name="fetchaudio" value="http://10.102.64.30:8080/HORIZON_MEM_509/data/ddfetchAudio.wav" />
7:<form id="Greeting">
8:<block>
9:<prompt bargein="false" timeout="8000ms">
10:<audio src="http://10.102.64.30:8080/HORIZON_MEM_509/data/english/phrases/GreetingMedicaid.wav">Thank you for calling Horizon NJ Medical Health Services</audio>
11:</prompt>
12:</block>
13:<block>
14:<submit next="LogLastPromptAsGreeting?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
15:</block>
16:</form>
17:</vxml>
18:

19/09/2018 03:14:49:375 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : LogLastPromptAsGreeting
19/09/2018 03:14:49:376 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Assigning [GreetingMedicaid] to [LogData:LastPromptPlayed]
19/09/2018 03:14:49:376 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition1] Expression [GRGR_CK] Numeric Equal [7]
19/09/2018 03:14:49:376 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - GRGR_CK
19/09/2018 03:14:49:376 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:49:376 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:49:376 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:49:376 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:49:376 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:49:376 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:49:378 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : LanguageMenu
19/09/2018 03:14:49:384 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : *** Reply for [/HORIZON_MEM_509/LanguageMenu] ***
19/09/2018 03:14:49:384 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Aura Orchestration Designer"/>
3:<meta name="runtime-version" content="07.20.09.04"/>
4:<meta name="runtimecommon-version" content="07.20.09.04"/>
5:<meta name="copyright" content="Copyright (c) 2002-2017, Avaya"/>
6:<property name="fetchaudio" value="http://10.102.64.30:8080/HORIZON_MEM_509/data/ddfetchAudio.wav" />
7:<property name="maxnbest" value="1"/>
8:<var name="nbest" expr="1"/>
9:<var name="LanguageMenu___value"/>
10:<var name="LanguageMenu___confidence"/>
11:<var name="LanguageMenu___utterance"/>
12:<var name="LanguageMenu___inputmode"/>
13:<var name="LanguageMenu___interpretation" expr="'undefined'"/>
14:<var name="LanguageMenu___noinputcount" expr="'0'"/>
15:<var name="LanguageMenu___nomatchcount" expr="'0'"/>
16:<var name="ddmenuchoice"/>
17:<menu id="LanguageMenu">
18:<prompt bargein="true" bargeintype="speech" timeout="3000ms">
19:<audio src="http://10.102.64.30:8080/HORIZON_MEM_509/data/english/phrases/LanguageSelMenu.wav">Para obtener asistencia en español, marque 1</audio>
20:</prompt>
21:<choice dtmf="1" accept="exact" next="#choice0">
22:</choice>
23:<catch event="noinput">
24:<assign name="_avayaNoinputCounter" expr="_avayaNoinputCounter + 1"/>
25:<if cond="typeof(LanguageMenu___noinputcount) == 'undefined' || typeof(LanguageMenu___nomatchcount) == 'undefined'">
26: <submit next="SetLanguageServlet?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
27:<else/>
28: <assign name="LanguageMenu___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
29: <assign name="LanguageMenu___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
30: <submit next="SetLanguageServlet?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509" namelist="LanguageMenu___noinputcount LanguageMenu___nomatchcount" method="post" enctype="multipart/form-data"/>
31:</if>
32:</catch>
33:<catch event="nomatch">
34:<assign name="_avayaNomatchCounter" expr="_avayaNomatchCounter + 1"/>
35:<if cond="typeof(LanguageMenu___noinputcount) == 'undefined' || typeof(LanguageMenu___nomatchcount) == 'undefined'">
36: <submit next="SetLanguageServlet?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
37:<else/>
38: <assign name="LanguageMenu___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
39: <assign name="LanguageMenu___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
40: <submit next="SetLanguageServlet?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509" namelist="LanguageMenu___noinputcount LanguageMenu___nomatchcount" method="post" enctype="multipart/form-data"/>
41:</if>
42:</catch>
43:</menu>
44:<form id="choice0">
45:<block>
46:<assign name="ddmenuchoice" expr="'SetLanguageServlet?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
47:<goto next="#ddfinish"/>
48:</block>
49:</form>
50:<form id="ddfinish">
51:<block>
52:<assign name="LanguageMenu___confidence" expr="getnbest('confidence', nbest)"/>
53:<assign name="LanguageMenu___utterance" expr="getnbest('utterance', nbest)"/>
54:<assign name="LanguageMenu___inputmode" expr="getnbest('inputmode', nbest)"/>
55:<assign name="LanguageMenu___interpretation" expr="getnbest('interpretation', nbest)"/>
56:<if cond="startswith(LanguageMenu___interpretation, 'undefined') == true ">
57: <assign name="LanguageMenu___interpretation" expr="getnbest('interpretation', nbest)"/>
58:</if>
59:<assign name="LanguageMenu___value" expr="LanguageMenu___interpretation"/>
60:<assign name="LanguageMenu___noinputcount" expr="getnbestnmni(_avayaNoinputCounter, nbest)"/>
61:<assign name="LanguageMenu___nomatchcount" expr="getnbestnmni(_avayaNomatchCounter, nbest)"/>
62:<submit expr="ddmenuchoice" namelist="LanguageMenu___value LanguageMenu___confidence LanguageMenu___utterance LanguageMenu___inputmode LanguageMenu___interpretation LanguageMenu___noinputcount LanguageMenu___nomatchcount " method="post"/>
63:</block>
64:</form>
65:</vxml>
66:

19/09/2018 03:14:55:776 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : SetLanguageServlet
19/09/2018 03:14:55:782 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :LanguageMenu___nomatchcount to complex: LanguageMenu:nomatchcount as [0]
19/09/2018 03:14:55:782 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :LanguageMenu___noinputcount to complex: LanguageMenu:noinputcount as [1]
19/09/2018 03:14:55:786 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : ReportLanguage
19/09/2018 03:14:55:787 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Assigning [LanguageSelectionMenu] to [LogData:LastPromptPlayed]
19/09/2018 03:14:55:787 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition1] Expression [LanguageMenu:value] Numeric Equal [1]
19/09/2018 03:14:55:787 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Returning false since java.lang.NumberFormatException: empty String
19/09/2018 03:14:55:789 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : session id:atl-aep-mpp-2018262071439-12 | HORIZON_MEM_509:ReportLanguage | In ReportLanguage : Defualt English Language | LanguageMenu:value :
19/09/2018 03:14:55:790 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : HERE
19/09/2018 03:14:55:792 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition] Expression [GRGR_CK] Numeric Equal [7]
19/09/2018 03:14:55:792 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - GRGR_CK
19/09/2018 03:14:55:793 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:55:793 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:55:793 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:55:793 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:55:793 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:55:793 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:55:793 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : *** Reply for [/HORIZON_MEM_509/HERE] ***
19/09/2018 03:14:55:793 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Aura Orchestration Designer"/>
3:<meta name="runtime-version" content="07.20.09.04"/>
4:<meta name="runtimecommon-version" content="07.20.09.04"/>
5:<meta name="copyright" content="Copyright (c) 2002-2017, Avaya"/>
6:<form id="HERE">
7:<block>
8:<prompt bargein="true" bargeintype="speech" timeout="8000ms">
9:</prompt>
10:</block>
11:<block>
12:<submit next="Intro?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
13:</block>
14:</form>
15:</vxml>
16:

19/09/2018 03:14:55:798 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : Intro
19/09/2018 03:14:55:800 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition] Expression [GRGR_CK] Numeric Equal [6]
19/09/2018 03:14:55:801 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - GRGR_CK
19/09/2018 03:14:55:801 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:55:801 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:55:801 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:55:801 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:55:801 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:55:801 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:55:801 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : *** Reply for [/HORIZON_MEM_509/Intro] ***
19/09/2018 03:14:55:802 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Aura Orchestration Designer"/>
3:<meta name="runtime-version" content="07.20.09.04"/>
4:<meta name="runtimecommon-version" content="07.20.09.04"/>
5:<meta name="copyright" content="Copyright (c) 2002-2017, Avaya"/>
6:<form id="Intro">
7:<block>
8:<prompt bargein="true" bargeintype="speech" timeout="8000ms">
9:<audio src="http://10.102.64.30:8080/HORIZON_MEM_509/data/english/phrases/IntroMedicaid.wav">Did you know that you can change your PCP or request a new ID by using our online member portal? just visit www.horizonnjhealth.com choose the member support option then select member online services.If you need any help call 1-844-663-7338 or ask the nextrepresentative to transfer you</audio>
10:</prompt>
11:</block>
12:<block>
13:<submit next="ReasonCalledMenu?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
14:</block>
15:</form>
16:</vxml>
17:

19/09/2018 03:14:55:808 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : ReasonCalledMenu
19/09/2018 03:14:55:811 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition] Expression [GRGR_CK] Numeric Equal [7]
19/09/2018 03:14:55:811 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - GRGR_CK
19/09/2018 03:14:55:811 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:55:811 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:55:811 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:55:811 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:55:811 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:55:811 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:55:813 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : *** Reply for [/HORIZON_MEM_509/ReasonCalledMenu] ***
19/09/2018 03:14:55:813 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Aura Orchestration Designer"/>
3:<meta name="runtime-version" content="07.20.09.04"/>
4:<meta name="runtimecommon-version" content="07.20.09.04"/>
5:<meta name="copyright" content="Copyright (c) 2002-2017, Avaya"/>
6:<property name="maxnbest" value="1"/>
7:<var name="nbest" expr="1"/>
8:<var name="ReasonCalledMenu___value"/>
9:<var name="ReasonCalledMenu___confidence"/>
10:<var name="ReasonCalledMenu___utterance"/>
11:<var name="ReasonCalledMenu___inputmode"/>
12:<var name="ReasonCalledMenu___interpretation" expr="'undefined'"/>
13:<var name="ReasonCalledMenu___noinputcount" expr="'0'"/>
14:<var name="ReasonCalledMenu___nomatchcount" expr="'0'"/>
15:<var name="ddmenuchoice"/>
16:<menu id="ReasonCalledMenu">
17:<prompt bargein="true" bargeintype="speech" timeout="8000ms">
18:<audio src="http://10.102.64.30:8080/HORIZON_MEM_509/data/english/phrases/ReasonCalledMenuMedicaid.wav">Press 1 to request a member handbook, provider Directory or Replacement ID card. Press 2 if you would like to change or select your primary care physician. Press 3 for Dental questions. Press 9 to repeat these options . For all others please stay on the line and a Customer Care Representative will be able to assist you.</audio>
19:</prompt>
20:<choice dtmf="1" accept="exact" next="#choice0">
21:</choice>
22:<choice dtmf="2" accept="exact" next="#choice1">
23:</choice>
24:<choice dtmf="3" accept="exact" next="#choice2">
25:</choice>
26:<choice dtmf="4" accept="exact" next="#choice3">
27:</choice>
28:<choice dtmf="5" accept="exact" next="#choice4">
29:</choice>
30:<choice dtmf="9" accept="exact" next="#choice5">
31:</choice>
32:<catch event="noinput">
33:<assign name="_avayaNoinputCounter" expr="_avayaNoinputCounter + 1"/>
34:<if cond="typeof(ReasonCalledMenu___noinputcount) == 'undefined' || typeof(ReasonCalledMenu___nomatchcount) == 'undefined'">
35: <submit next="LogLastPrompt_RCM_3?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
36:<else/>
37: <assign name="ReasonCalledMenu___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
38: <assign name="ReasonCalledMenu___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
39: <submit next="LogLastPrompt_RCM_3?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509" namelist="ReasonCalledMenu___noinputcount ReasonCalledMenu___nomatchcount" method="post" enctype="multipart/form-data"/>
40:</if>
41:</catch>
42:<catch event="nomatch">
43:<assign name="_avayaNomatchCounter" expr="_avayaNomatchCounter + 1"/>
44:<if cond="typeof(ReasonCalledMenu___noinputcount) == 'undefined' || typeof(ReasonCalledMenu___nomatchcount) == 'undefined'">
45: <submit next="LogLastPrompt_RCM_3?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
46:<else/>
47: <assign name="ReasonCalledMenu___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
48: <assign name="ReasonCalledMenu___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
49: <submit next="LogLastPrompt_RCM_3?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509" namelist="ReasonCalledMenu___noinputcount ReasonCalledMenu___nomatchcount" method="post" enctype="multipart/form-data"/>
50:</if>
51:</catch>
52:</menu>
53:<form id="choice0">
54:<block>
55:<assign name="ddmenuchoice" expr="'LogLastPrompt_RCM_1?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
56:<goto next="#ddfinish"/>
57:</block>
58:</form>
59:<form id="choice1">
60:<block>
61:<assign name="ddmenuchoice" expr="'LogLastPrompt_RCM_2?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
62:<goto next="#ddfinish"/>
63:</block>
64:</form>
65:<form id="choice2">
66:<block>
67:<assign name="ddmenuchoice" expr="'LogLastPrompt_RCM_4?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
68:<goto next="#ddfinish"/>
69:</block>
70:</form>
71:<form id="choice3">
72:<block>
73:<assign name="ddmenuchoice" expr="'LogLastPrompt_RCM_5?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
74:<goto next="#ddfinish"/>
75:</block>
76:</form>
77:<form id="choice4">
78:<block>
79:<assign name="ddmenuchoice" expr="'LogLastPrompt_RCM_6?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
80:<goto next="#ddfinish"/>
81:</block>
82:</form>
83:<form id="choice5">
84:<block>
85:<assign name="ddmenuchoice" expr="'ReasonCalledMenu?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
86:<goto next="#ddfinish"/>
87:</block>
88:</form>
89:<form id="ddfinish">
90:<block>
91:<assign name="ReasonCalledMenu___confidence" expr="getnbest('confidence', nbest)"/>
92:<assign name="ReasonCalledMenu___utterance" expr="getnbest('utterance', nbest)"/>
93:<assign name="ReasonCalledMenu___inputmode" expr="getnbest('inputmode', nbest)"/>
94:<assign name="ReasonCalledMenu___interpretation" expr="getnbest('interpretation', nbest)"/>
95:<if cond="startswith(ReasonCalledMenu___interpretation, 'undefined') == true ">
96: <assign name="ReasonCalledMenu___interpretation" expr="getnbest('interpretation', nbest)"/>
97:</if>
98:<assign name="ReasonCalledMenu___value" expr="ReasonCalledMenu___interpretation"/>
99:<assign name="ReasonCalledMenu___noinputcount" expr="getnbestnmni(_avayaNoinputCounter, nbest)"/>
100:<assign name="ReasonCalledMenu___nomatchcount" expr="getnbestnmni(_avayaNomatchCounter, nbest)"/>
101:<submit expr="ddmenuchoice" namelist="ReasonCalledMenu___value ReasonCalledMenu___confidence ReasonCalledMenu___utterance ReasonCalledMenu___inputmode ReasonCalledMenu___interpretation ReasonCalledMenu___noinputcount ReasonCalledMenu___nomatchcount " method="post"/>
102:</block>
103:</form>
104:</vxml>
105:

19/09/2018 03:14:59:052 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : LogLastPrompt_RCM_1
19/09/2018 03:14:59:053 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :ReasonCalledMenu___confidence to complex: ReasonCalledMenu:confidence as [1]
19/09/2018 03:14:59:053 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :ReasonCalledMenu___interpretation to complex: ReasonCalledMenu:interpretation as [1]
19/09/2018 03:14:59:053 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :ReasonCalledMenu___value to complex: ReasonCalledMenu:value as [1]
19/09/2018 03:14:59:053 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :ReasonCalledMenu___inputmode to complex: ReasonCalledMenu:inputmode as [dtmf]
19/09/2018 03:14:59:053 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :ReasonCalledMenu___utterance to complex: ReasonCalledMenu:utterance as [1]
19/09/2018 03:14:59:053 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :ReasonCalledMenu___noinputcount to complex: ReasonCalledMenu:noinputcount as [0]
19/09/2018 03:14:59:053 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :ReasonCalledMenu___nomatchcount to complex: ReasonCalledMenu:nomatchcount as [0]
19/09/2018 03:14:59:054 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition1] Expression [MemberIsAuthorized] Numeric Equal [0]
19/09/2018 03:14:59:055 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Incrementing [LogData:AFT_AUTH_HB_PD_ID]
19/09/2018 03:14:59:056 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Assigning [ReasonCalledMenuMedicaid] to [LogData:LastPromptPlayed]
19/09/2018 03:14:59:056 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition2] Expression [GRGR_CK] Numeric Equal [7]
19/09/2018 03:14:59:056 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - GRGR_CK
19/09/2018 03:14:59:056 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:59:056 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:59:056 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:59:056 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:59:056 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:59:056 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:59:058 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : MemberAuthMenu
19/09/2018 03:14:59:060 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition] Expression [GRGR_CK] Numeric Equal [7]
19/09/2018 03:14:59:060 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - GRGR_CK
19/09/2018 03:14:59:060 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:59:060 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:59:060 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:59:060 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:59:060 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for GRGR_CK
19/09/2018 03:14:59:060 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
19/09/2018 03:14:59:061 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : *** Reply for [/HORIZON_MEM_509/MemberAuthMenu] ***
19/09/2018 03:14:59:061 DEBUG - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Aura Orchestration Designer"/>
3:<meta name="runtime-version" content="07.20.09.04"/>
4:<meta name="runtimecommon-version" content="07.20.09.04"/>
5:<meta name="copyright" content="Copyright (c) 2002-2017, Avaya"/>
6:<property name="maxnbest" value="1"/>
7:<var name="nbest" expr="1"/>
8:<var name="MemberAuthMenu___value"/>
9:<var name="MemberAuthMenu___confidence"/>
10:<var name="MemberAuthMenu___utterance"/>
11:<var name="MemberAuthMenu___inputmode"/>
12:<var name="MemberAuthMenu___interpretation" expr="'undefined'"/>
13:<var name="MemberAuthMenu___noinputcount" expr="'0'"/>
14:<var name="MemberAuthMenu___nomatchcount" expr="'0'"/>
15:<var name="ddmenuchoice"/>
16:<menu id="MemberAuthMenu">
17:<prompt bargein="true" bargeintype="speech" timeout="8000ms">
18:<audio src="http://10.102.64.30:8080/HORIZON_MEM_509/data/english/phrases/AskSearchMemberByMedicaid.wav">You could search member by three options.
19:Press 1 to search by your Horizon Total Care Member ID
20:Press 2 for Social security Number or
21:Press 3 for Medicaid ID
22:If you do not have these information handy, please stay on the line and the next available Customer Care Representative will be able to assist you.</audio>
23:</prompt>
24:<choice dtmf="1" accept="exact" next="#choice0">
25:</choice>
26:<choice dtmf="2" accept="exact" next="#choice1">
27:</choice>
28:<choice dtmf="3" accept="exact" next="#choice2">
29:</choice>
30:<choice dtmf="0" accept="exact" next="#choice3">
31:</choice>
32:<catch event="noinput">
33:<assign name="_avayaNoinputCounter" expr="_avayaNoinputCounter + 1"/>
34:<if cond="typeof(MemberAuthMenu___noinputcount) == 'undefined' || typeof(MemberAuthMenu___nomatchcount) == 'undefined'">
35: <submit next="LogLastPrompt_MAM_5?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
36:<else/>
37: <assign name="MemberAuthMenu___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
38: <assign name="MemberAuthMenu___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
39: <submit next="LogLastPrompt_MAM_5?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509" namelist="MemberAuthMenu___noinputcount MemberAuthMenu___nomatchcount" method="post" enctype="multipart/form-data"/>
40:</if>
41:</catch>
42:<catch event="nomatch">
43:<assign name="_avayaNomatchCounter" expr="_avayaNomatchCounter + 1"/>
44:<if cond="typeof(MemberAuthMenu___noinputcount) == 'undefined' || typeof(MemberAuthMenu___nomatchcount) == 'undefined'">
45: <submit next="LogLastPrompt_MAM_5?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509"/>
46:<else/>
47: <assign name="MemberAuthMenu___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
48: <assign name="MemberAuthMenu___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
49: <submit next="LogLastPrompt_MAM_5?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509" namelist="MemberAuthMenu___noinputcount MemberAuthMenu___nomatchcount" method="post" enctype="multipart/form-data"/>
50:</if>
51:</catch>
52:</menu>
53:<form id="choice0">
54:<block>
55:<assign name="ddmenuchoice" expr="'LogLastPrompt_MAM_1?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
56:<goto next="#ddfinish"/>
57:</block>
58:</form>
59:<form id="choice1">
60:<block>
61:<assign name="ddmenuchoice" expr="'LogLastPrompt_MAM_2?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
62:<goto next="#ddfinish"/>
63:</block>
64:</form>
65:<form id="choice2">
66:<block>
67:<assign name="ddmenuchoice" expr="'LogLastPrompt_MAM_3?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
68:<goto next="#ddfinish"/>
69:</block>
70:</form>
71:<form id="choice3">
72:<block>
73:<assign name="ddmenuchoice" expr="'LogLastPrompt_MAM_4?___DDSESSIONID=C257FCCFFB02AE99A4449EC6A4CF31C3%3A%2FHORIZON_MEM_509'"/>
74:<goto next="#ddfinish"/>
75:</block>
76:</form>
77:<form id="ddfinish">
78:<block>
79:<assign name="MemberAuthMenu___confidence" expr="getnbest('confidence', nbest)"/>
80:<assign name="MemberAuthMenu___utterance" expr="getnbest('utterance', nbest)"/>
81:<assign name="MemberAuthMenu___inputmode" expr="getnbest('inputmode', nbest)"/>
82:<assign name="MemberAuthMenu___interpretation" expr="getnbest('interpretation', nbest)"/>
83:<if cond="startswith(MemberAuthMenu___interpretation, 'undefined') == true ">
84: <assign name="MemberAuthMenu___interpretation" expr="getnbest('interpretation', nbest)"/>
85:</if>
86:<assign name="MemberAuthMenu___value" expr="MemberAuthMenu___interpretation"/>
87:<assign name="MemberAuthMenu___noinputcount" expr="getnbestnmni(_avayaNoinputCounter, nbest)"/>
88:<assign name="MemberAuthMenu___nomatchcount" expr="getnbestnmni(_avayaNomatchCounter, nbest)"/>
89:<submit expr="ddmenuchoice" namelist="MemberAuthMenu___value MemberAuthMenu___confidence MemberAuthMenu___utterance MemberAuthMenu___inputmode MemberAuthMenu___interpretation MemberAuthMenu___noinputcount MemberAuthMenu___nomatchcount " method="post"/>
90:</block>
91:</form>
92:</vxml>
93:

19/09/2018 03:15:02:271 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Using SCESession C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 servlet : LogLastPrompt_MAM_1
19/09/2018 03:15:02:272 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :MemberAuthMenu___confidence to complex: MemberAuthMenu:confidence as [1]
19/09/2018 03:15:02:272 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :MemberAuthMenu___value to complex: MemberAuthMenu:value as [1]
19/09/2018 03:15:02:272 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :MemberAuthMenu___nomatchcount to complex: MemberAuthMenu:nomatchcount as [0]
19/09/2018 03:15:02:272 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :MemberAuthMenu___noinputcount to complex: MemberAuthMenu:noinputcount as [0]
19/09/2018 03:15:02:272 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :MemberAuthMenu___interpretation to complex: MemberAuthMenu:interpretation as [1]
19/09/2018 03:15:02:272 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :MemberAuthMenu___inputmode to complex: MemberAuthMenu:inputmode as [dtmf]
19/09/2018 03:15:02:272 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Storing :MemberAuthMenu___utterance to complex: MemberAuthMenu:utterance as [1]
19/09/2018 03:15:02:272 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Assigning [AskSearchMemberByMedicaid] to [LogData:LastPromptPlayed]
19/09/2018 03:15:02:273 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : Incrementing [LogData:SEARCH_MEMBERID]
19/09/2018 03:15:02:273 INFO - C257FCCFFB02AE99A4449EC6A4CF31C3:/HORIZON_MEM_509 : [condition1] Expression [GRGR_CK] Numeric E

HI,

Can we get some help on this issue?

Thank you..

In the trace logs you posted, I can't seem to find the error you are talking about. Can you post the log file instead? Also, you can enable soap traces by setting the Soap Traces parameter in the Reporting Parameters in the application configuration page on EPM.

Hi Wilson,

PFA the trace. yes it's already enabled

The soap body is generated by the stub classes which have been created according to the WSDL file. You should take a look at the WSDL and compare that to the stub classes in the application. There is not much OD can do.

Yes looks not be issue with WSDL..

Here are the WS request xml that WS expects and the WSDL ...Also included the code that builds the xml request(req_GETEXTUID) and broker native stub class generated. We have soap header set empty in WSOP file.

Req_GetEXTUID.java:

package flow;

import com.avaya.sce.runtimecommon.ITraceInfo;
import com.avaya.sce.runtimecommon.IVariable;
import com.avaya.sce.runtimecommon.IVariableField;


import connectivity.ws.beans.service7.BrokerNativeStub;
import connectivity.ws.beans.service7.BrokerNativeStub.ArrayOfCollection;
import connectivity.ws.beans.service7.BrokerNativeStub.Column_type0;
import connectivity.ws.beans.service7.BrokerNativeStub.BrokerReqType;
import connectivity.ws.beans.service7.BrokerNativeStub.Collection_type0;
import connectivity.ws.beans.service7.BrokerNativeStub.ExecutionType;
import connectivity.ws.beans.service7.BrokerNativeStub.IdentificationType;

/**
* The Data class handles many types of server-side operations including data
* collection (from a data sources such as a database, or web service), variable
* assignments and operations (like copying variable values, performing mathematic
* operations, and collection iteration), conditional evaluation to control callflow
* execution based on variable values, and logging/tracing statements.
*
* Items created in the getDataActions() method are executed/evaluated in order
* and if a condional branch condition evaluates to "true" then the branch is
* activated and the execution of data actions is halted. If no "true" conditions
* are encountered, then all data actions will be executed/evaluated and the
* application will proceed to the "Default" servlet.
* Last generated by Orchestration Designer at: 2017-FEB-13 04:31:26 AM
*/
public class Req_GetEXTUID extends com.avaya.sce.runtime.Data {

//{{START:CLASS:FIELDS
//}}END:CLASS:FIELDS

/**
* Default constructor
* Last generated by Orchestration Designer at: 2017-FEB-13 04:31:26 AM
*/
public Req_GetEXTUID() {
//{{START:CLASS:CONSTRUCTOR
super();
//}}END:CLASS:CONSTRUCTOR
}

/**
* Returns the Next item which will forward application execution
* to the next form in the call flow.
* Last generated by Orchestration Designer at: 2018-SEP-20 04:13:35 AM
*/
public com.avaya.sce.runtime.Next getNext(com.avaya.sce.runtimecommon.SCESession mySession) {
com.avaya.sce.runtime.Next next = new com.avaya.sce.runtime.Next("CallWSToGetEXTUID", "Default");
next.setDebugId(1829);
return next;
}

public void requestBegin(com.avaya.sce.runtimecommon.SCESession mySession)
{
IVariable iparameters,iRequest,isystemTransactionID,isystemUserID,icSystemName;
iparameters = mySession.getVariable(IProjectVariables.PARAMETERS);
iRequest = mySession.getVariable(IProjectVariables.BROKER_REQUEST);
isystemTransactionID = mySession.getVariable(IProjectVariables.SYSTEM_TRANSACTION_ID);
isystemUserID = mySession.getVariable(IProjectVariables.SYSTEM_USER_ID);
icSystemName= mySession.getVariable(IProjectVariables.CALLING_SYSTEM_NAME);
String stid = isystemTransactionID.getSimpleVariable().getStringValue();
String systemName = icSystemName.getSimpleVariable().getStringValue();
if (stid.isEmpty()){ stid="1234";}
String userid = isystemUserID.getSimpleVariable().getStringValue();

IVariable iresp;
IVariableField iMEME_CK;
iMEME_CK = mySession.getVariableField(IProjectVariables.SEARCH_MEMBER_WSRESPONSE, IProjectVariables.SEARCH_MEMBER_WSRESPONSE_FIELD_MEME__CK);
String MEME_CK = iMEME_CK.getStringValue();


ITraceInfo trace = mySession.getTraceOutput();
try {

BrokerReqType objBrokerType = new BrokerReqType();

IdentificationType ident = new IdentificationType();
ident.setProductId("Facets");
ident.setFacetsIdentity("ResultsTel");
ident.setCallingSystemName(systemName);
ident.setCallingSystemTransactionId(stid);
ident.setCallingSystemUserId(userid);
ident.setCallingSystemUserName("ResultsCompanies");

objBrokerType.setIdentification(ident);

ExecutionType iExec = new ExecutionType();
iExec.setRegion(null);
iExec.setService("InvokeSPUnaware");
objBrokerType.setExecution(iExec);



Collection_type0 collection = new Collection_type0();

BrokerNativeStub.SubCollTypeList InputParams = BrokerNativeStub.SubCollTypeList.InputParams;

collection.setType(InputParams);

Column_type0 Column0= new Column_type0();
Column_type0 Column1= new Column_type0();

Column0.setName("SP_NAME");
Column0.setString("hzn_sp_extu_lookup");
collection.addColumn(Column0);
trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG, "first column is "+Column0);

Column1.setName("MEME_CK");
Column1.setString(MEME_CK);
collection.addColumn(Column1);
ArrayOfCollection objparameters = new ArrayOfCollection();
objparameters.addCollection(collection);
trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG, "second column is "+Column1);

objBrokerType.setData(objparameters);

iRequest.getSimpleVariable().setValue(objBrokerType);

trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG, "input object is set to getEXTUID uing ExecuteNative method of WS");
}
catch (Exception e){
trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG, "Exception occurred is:"+e.getMessage());
}
}
/**
* Create a list of local variables used by items in the data node.
*
* This method is generated automatically by the code generator
* and should not be manually edited. Manual edits may be overwritten
* by the code generator.
* Last generated by Orchestration Designer at: 2018-SEP-20 04:13:35 AM
*/
public java.util.Collection<VariableInfo> getLocalVariables(){
java.util.Collection<VariableInfo> variables = new java.util.ArrayList<VariableInfo>();

return variables;
}
/**
* Creates and conditionally executes operations that have been configured
* in the Callflow. This method will build a collection of operations and
* have the framework execute the operations by calling evaluateActions().
* If the evaluation causes the framework to forward to a different servlet
* then execution stops.
* Returning true from this method means that the framework has forwarded the
* request to a different servlet. Returning false means that the default
* Next will be invoked.
*
* This method is generated automatically by the code generator
* and should not be manually edited. Manual edits may be overwritten
* by the code generator.
* Last generated by Orchestration Designer at: 2018-SEP-20 04:13:35 AM
*/
public boolean executeDataActions(com.avaya.sce.runtimecommon.SCESession mySession) throws Exception {
java.util.Collection actions = null;

actions = new java.util.ArrayList(2);
actions.add(new com.avaya.sce.runtime.tracking.ReportInfo(com.avaya.sce.runtimecommon.IReportInfo.REPORT_TYPE_PROGRESS, com.avaya.sce.runtimecommon.IReportInfo.ALARM_LEVEL_INFO, "In Req_GetEXTUID", "MEME_CK value is", "SearchMemberWSResponse:MEME_CK").setDebugId(2166));
if(evaluateActions(actions, mySession)) {
return true;
}
actions = null;

// return false if the evaluation of actions did not cause a servlet forward or redirect
return false;
}
}

The Collection_type seems in the soap request seems to be related to your code below. I don't know how to help you with this. This is your custom code. I don't have all the details for the web service which I need to reproduce any problem. I don't believe OD has anything directly to do with this.

BrokerNativeStub.SubCollTypeList InputParams = BrokerNativeStub.SubCollTypeList.InputParams;

collection.setType(InputParams);

Column_type0 Column0= new Column_type0();
Column_type0 Column1= new Column_type0();

Column0.setName("SP_NAME");
Column0.setString("hzn_sp_extu_lookup");
collection.addColumn(Column0);
trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG, "first column is "+Column0);

Column1.setName("MEME_CK");
Column1.setString(MEME_CK);
collection.addColumn(Column1);
ArrayOfCollection objparameters = new ArrayOfCollection();
objparameters.addCollection(collection);
trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG, "second column is "+Column1);

objBrokerType.setData(objparameters);

iRequest.getSimpleVariable().setValue(objBrokerType);

Hi Wilson,

When we are trying to create a WSOP , it's failing and resulting in the attached issue. Can you please suggest how can we get this resolved?

Thanks,
Rajani

Do you have to use https just to get the wsdl? If so, you would have to configure the certificate for the JVM that Eclipse is running on.

Hi WIlson,

We have WS which expects string and outputs string. WS works fine when tested through soap uri.

WS expects req as :

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:tem="http://tempuri.org/">
<soapenv:Header/>
<soapenv:Body>
<tem:Execute>
<!--Optional:-->
<tem:pcsRequest>
<![CDATA[
<BrokerRequest>
<Identification>
<ProductId>Facets</ProductId>
<FacetsIdentity>ResultsTel</FacetsIdentity>
<CallingSystemUserName>ResultsCompanies</CallingSystemUserName>
<CallingSystemUserId>TRC1</CallingSystemUserId>
<CallingSystemName>IVR_ResultsTel</CallingSystemName>
</Identification>
<Execution>
<Service>InvokeSPUnaware</Service>
<Region></Region>
</Execution>
<Data>
<Collection type="InputParams">
<Column name="SP_NAME">hzn_sp_extu_lookup</Column>
<Column name="MEME_CK">12345678</Column> <!-- repeat as needed -->
</Collection>
</Data>
</BrokerRequest>
]]>
</tem:pcsRequest>
</tem:Execute>
</soapenv:Body>
</soapenv:Envelope>

In OD, we have created WSOP using AXIS2 and we are running into below issue.



08/10/2018 05:51:44:345 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : input object is set to getEXTUID uing ExecuteNative method of WS<![CDATA[<BrokerRequest><Identification><ProductId>Facets</ProductId><FacetsIdentity>ResultsTel</FacetsIdentity><CallingSystemUserName>ResultsCompanies</CallingSystemUserName><CallingSystemUserId>TRC1</CallingSystemUserId><CallingSystemName>IVR_ResultsTel</CallingSystemName></Identification><Execution><Service>InvokeSPUnaware</Service><Region></Region></Execution><Data><Collection type="InputParams"><Column name="SP_NAME">hzn_sp_extu_lookup</Column><Column name="MEME_CK">656257100</Column></Collection></Data></BrokerRequest>]]>
08/10/2018 05:51:44:347 INFO - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Using SCESession F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 servlet : CallWSToGetEXTUID
08/10/2018 05:51:44:347 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : session id:atl-aep-mpp-2018281095011-13 | HORIZON_MEM_509:CallWSToGetEXTUID | In CallWSToGetEXTUID : calling WS to get EXTUID
08/10/2018 05:51:44:347 INFO - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : [condition1] Expression [ProductionOrTest] String Equal Ignorecase [P]
08/10/2018 05:51:44:347 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - ProductionOrTest
08/10/2018 05:51:44:347 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Admin VariableField:getStringValue(): return string value for ProductionOrTest
08/10/2018 05:51:44:347 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : get param for app: 0:HorizonBlue_Member_DSNP
08/10/2018 05:51:44:350 INFO - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Calling method [{http://tempuri.org/}Execute] on web service [Broker] at [https://hznfxitest.tzghosting.net/FacetsWebServiceLibrary/FaWebServiceBroker.asmx]
08/10/2018 05:51:44:380 INFO - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Signing soap message using keystore at C:\Program Files (x86)\Java\jdk1.7.0_05\jre\lib\security\cacerts.jks, alias: 1, provider: SUN, and a password with a length of 7
08/10/2018 05:51:44:511 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Web Service Request -> <?xml version='1.0' encoding='utf-8'?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"><soapenv:Header><wsse:Security xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"><ds:Signature xmlns:ds="http://www.w3.org/2000/09/xmldsig#" Id="Signature-3">
<ds:SignedInfo>
<ds:CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
<ds:SignatureMethod Algorithm="http://www.w3.org/2000/09/xmldsig#rsa-sha1" />
<ds:Reference URI="#id-4">
<ds:Transforms>
<ds:Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
</ds:Transforms>
<ds:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1" />
<ds:DigestValue>pGqstU9htrY1XjUO0Db8xQnaEUc=</ds:DigestValue>
</ds:Reference>
</ds:SignedInfo>
<ds:SignatureValue>
Z738qKc7CiCZDcVrqHwtQxKaHFTAZfYfuttlhDeR1on+aHt0uvCd6FdLwcU2dN9+S40UNew/KpF2
J907qqao4SgELpH7IlqstMVZtLb8qO1M+waOAsSpjCf4rF5Otn5txJoDQb7mFhw+G9B58/p0RX3z
Uzds2qObZIwnFSA/kvNNHxwHThiarPMrGEBtwXPDIaItZAuxb5UhkgNbj+pVeG7FNSxW19PCBg9/
CjaE9STSuy9N44njICbOnjK7LWQ9RnPluizVw/G/b5ngByPy0NfJ+2gSI59CU9R2DsXaFsVffJgm
PkQm2tNig8WdVKPWtsd8sxhaCMuHdr1MR5CsfA==
</ds:SignatureValue>
<ds:KeyInfo Id="KeyId-68DD9374E082C8505B15389923043985">
<wsse:SecurityTokenReference xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" wsu:Id="STRId-68DD9374E082C8505B15389923043986"><ds:X509Data>
<ds:X509IssuerSerial>
<ds:X509IssuerName>CN=Network Solutions DV Server CA 2,O=Network Solutions L.L.C.,L=Herndon,ST=VA,C=US</ds:X509IssuerName>
<ds:X509SerialNumber>72625881272025579392681492028232541315</ds:X509SerialNumber>
</ds:X509IssuerSerial>
</ds:X509Data></wsse:SecurityTokenReference>
</ds:KeyInfo>
</ds:Signature></wsse:Security></soapenv:Header><soapenv:Body xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" wsu:Id="id-4"><ns1:Execute xmlns:ns1="http://tempuri.org/"><ns1:pcsRequest><![CDATA[<BrokerRequest><Identification><ProductId>Facets</ProductId><FacetsIdentity>ResultsTel</FacetsIdentity><CallingSystemUserName>ResultsCompanies</CallingSystemUserName><CallingSystemUserId>TRC1</CallingSystemUserId><CallingSystemName>IVR_ResultsTel</CallingSystemName></Identification><Execution><Service>InvokeSPUnaware</Service><Region></Region></Execution><Data><Collection type="InputParams"><Column name="SP_NAME">hzn_sp_extu_lookup</Column><Column name="MEME_CK">656257100</Column></Collection></Data></BrokerRequest>]]></ns1:pcsRequest></ns1:Execute></soapenv:Body></soapenv:Envelope>
08/10/2018 05:51:44:732 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Axis Fault message <- com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character 'B' (code 66) in prolog; expected '<'
at [row,col {unknown-source}]: [1,1]
08/10/2018 05:51:44:732 ERROR - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Got AxisFault during web service call: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character 'B' (code 66) in prolog; expected '<'
at [row,col {unknown-source}]: [1,1]
08/10/2018 05:51:44:732 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Fault action <- null
08/10/2018 05:51:44:732 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Fault node <- null
08/10/2018 05:51:44:732 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Fault role <- null
08/10/2018 05:51:44:732 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Fault type <- 0
08/10/2018 05:51:44:732 DEBUG - F440BEB90412F2EAF20F064134E04FD2:/HORIZON_MEM_509 : Fault message <- com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character 'B' (code 66) in prolog; expected '<'


Any idea what could be issue?