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Author Message
29/08/2019 12:07:16
Subject: Dotnet or Java API's for call control of Avaya CS1000E ver. 7.65P+, Avaya Aura System Manager
#1
Pravin
Joined: Jan 2, 2018
Messages: 56
Offline
Hi,

We want to develop custom call control desktop for Avaya CS1000E ver. 7.65P+, Avaya Aura System Manager ver. 6.3, Avaya Aura Contact Centre ver. 6.4.216 and Avaya 1150/1140 phone sets in the Contact Centre. Is there any API's in Dotnet or Java or any other language to develop call control.

Is there any way to install AES to communicate with above setup. As we have already DMCC desktop which is working fine for AES.

Regards,
Pravin.
PM
29/08/2019 12:16:23
Subject: Re:Dotnet or Java API's for call control of Avaya CS1000E ver. 7.65P+, Avaya Aura System Manager
#2
JohnBiggs
Joined: Jun 20, 2005
Messages: 1141
Location: Rural, Virginia
Offline
I suggest re-posting your question in the AACC forum
https://www.devconnectprogram.com/forums/forums/show/13.page

AES only interacts with Communication Manager. It does not integrate with CS1000

AACC interacts with AES to get information out of CM... not the reverse.
PM
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