Author Message
amitlgh
Joined: Jun 8, 2018
Messages: 6
Offline
Hi,

I am trying to to run and build a test email campaign. The campaign sends out an email and waits for the user reply. I am trying to read the user reply using an OD application with the POM PDC pluggable data connector.
The environment is:
AAEP 7.2.2
POM 3.1
OD 7.2.3

When the email is received by POM and my OD application is triggered I am trying to update the disposition code. But i get the following error :
java.lang.IllegalArgumentException: Null value of Completion Code or Session ID is not supported
at com.avaya.sce.pdc.pim.DataConnector.PimFlowNodeImpl.invokeUpdateCompletionCode(PimFlowNodeImpl.java:220)
at com.avaya.sce.pdc.pim.DataConnector.UpdateDispositionImpl.execute(UpdateDispositionImpl.java:50)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:237)
at flow.untitledData1.executeDataActions(untitledData1.java:80)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:121)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)....

From testing it seems like this IllegalArgumentException is thrown anytime i try to use any PDC nodes from the palette.Looks like the contact data is not being passed on from the PDC connector.

Any help or input is appreciated in debugging and resolving this.
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Sorry, we can not support particular questions or issues on POM components here. Please contact Avaya Support.
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