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Author Message
15/10/2020 13:21:33
Subject: How to record audio call during Bridged transfer
#1
DmitrySenashenko3
Joined: Aug 28, 2019
Messages: 62
Offline
Hello,
Who knows? Is it possible subj or not?
Actually the call is on MPP. Voice path is completely on EP.
How to record call completely?
Is it possible?
Best regards, Dmitry
PM
15/10/2020 14:11:29
Subject: Re:How to record audio call during Bridged transfer
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Can you clarify what you mean by recording the call? I don't believe this is a EP function.
PM
15/10/2020 15:09:31
Subject: Re:How to record audio call during Bridged transfer
#3
DmitrySenashenko3
Joined: Aug 28, 2019
Messages: 62
Offline
I mean EP can record a voice. Over Record node or Collect node.
Next we can do Bridged transfer. When EP does Bridged transfer then EP holds the call and holds the call by two legs.
Then next question. How to record voice path when EP holds two legs?
Why not?
PM
11/07/2023 13:14:25
Subject: How to record audio call during Bridged transfer
#4
massimo__croci
Joined: Jan 31, 2020
Messages: 518
Offline
Hi.

In order to deal with two separate call legs, you can use CCXML merge or CCXML join.

Take a look at

https://www.devconnectprogram.com/site/global/products_resources/avaya_aura_orchestration_designer/educational_resources/sample_applications/merge_in-out_calls/index.gsp





PM
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