Author Message
Joined: Apr 11, 2014
Messages: 12
Location: Singapore
Hi Team

We are planning to use DMCC MR method for recording the IX Workplace softphone used by the agents. I was told, we will face issues with MR method and need to plan for SO method.

Please confirm

Karthi Devaraj
Joined: Jun 20, 2005
Messages: 918
Location: Thornton, CO
With that level of detail associated with the 'you will face problems' statement, I really can not comment intelligently. We are unaware of any problems with multiple registrations and IX Workplace.

Are you using
  • SIP or H.323

  • multiple simultaneous SIP registrations

  • dual (H.323 and SIP) registrations

  • or some other extenuating circumstances?
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