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SteveBassett
Joined: Oct 5, 2015
Messages: 39
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A new Lab build on Tomcat 8 (versus Tomcat 7) results in our application logging call & session detail records but no application detail records (VPAPPLOG) are created. No errors are reported. What might be mis-configured?
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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What is the version of your OD? Could you look for a file called vpapplogclient.log in the app server directory? There maybe some error indicating a problem in there.
SteveBassett
Joined: Oct 5, 2015
Messages: 39
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Our EPM is 8.0.0.0.1497. There are many instances of the same error in vpapplogclient.log: "[VPAlarmMonitorThread: https://10.57.8.206/axis2/services/VPAppLogService] ERROR - AlarmMonitorThread:EPMWebServicesClientBaseImpl:logAlarmsAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: HttpTransportProperties.Authenticator class cast exception to log entry size: 1 to URL: https://10.57.8.206/axis2/services/VPAppLogService from AE server: aep8testapp First SID: aep8testepm-2021356163723-3 Last SID: aep8testepm-2021356163723-3 NOTE: It could be caused by this EPM is not online or some other network issues.
org.apache.axis2.AxisFault: HttpTransportProperties.Authenticator class cast exception"
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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What is the OD version? It seems you don't have the Axis 1.7.9 libraries in the Tomcat/lib. Can you check?
SteveBassett
Joined: Oct 5, 2015
Messages: 39
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Thanks for your patience Wilson. We are currently utilizing: Avaya Orchestration Designer CCXML Version: 7.1 (7.1.0.1202)
Our apache-tomcat-8.5.70/lib contains the following axis2 jar files:
axis2-adb-1.6.2.jar
axis2-adb-codegen-1.6.2.jar
axis2-codegen-1.6.2.jar
axis2-json-1.6.2.jar
axis2-kernel-1.6.2.jar
axis2-saaj-1.6.2.jar
axis2-transport-http-1.6.2.jar
axis2-transport-http-1.7.9.jar
axis2-transport-local-1.6.2.jar
axis2-transport-local-1.7.9.jar
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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It looks like you have both the OD 7.x and OD 8 runtime libraries. You would need to remove the 1.6.2 jars. Please refer to the OD 8.0 release notes on the old Axis2 library files.
SteveBassett
Joined: Oct 5, 2015
Messages: 39
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Thank you Wilson. We installed only axis2 1.7.9 libraries and applications detail records are now successfully captured in the VPAPPLOG table.
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