Dear Team,

I am using AOD v7.2.3 with a sample application. I am trying to enable the application traces at following places:

Experience Portal Web page: -- Under Reporting Parameters
Transcription Enabled: Yes
Transcription Sample Rate: 100%

Under Orchestration Designer Application Logging:
Minimum level: Info
Call Flow Data Sample Rate: 0%

Under Orchestration Designer Application Tracing:
Runtime Traces: Yes
SOAP Traces: No
Show XML Output: Yes
Show XML Root: Once
Application Traces: Yes
Local Report Log: No
Show Exception Stack Trace: No

And in the Windows Tomcat Application server v9.0.8,
in the webapps folder -- data -- ddrt.properties file:
Setting all to enabled:

localddtrace=enabled
localapptrace=enabled
showxml=enabled
showxmlroot=once
localreportlog=enabled
frameworkreporting=enabled
localsoaptrace=enabled
xmlrootinline=enabled
showcaughtexceptions=enabled

Expectation:
Upon making test calls, the calls are successful, behaving as per the call flow. However, it is not generating any logging in the application trace file located in webapps - project name - data - log - trace.log file.

Note: If we generate a war file from some other AOD eclipse installed in other server, then it generates the application trace successfully.

We have restarted tomcat service multiple times, uninstall AOD and reinstall AOD many times, yet not helpful.

Appreciate if you could please assist in this to help generate the application trace loggings for the test calls.

Thanks for your support.

Warm regards,
Jaydeep Hatekar

Hi.

- Reporting Parameters
Transcription Enabled: Yes
Transcription Sample Rate: 100%

This seems ok;


- ddrt.properties file:

localddtrace=enabled
localapptrace=enabled
showxml=enabled
showxmlroot=once
localreportlog=enabled
frameworkreporting=enabled
localsoaptrace=enabled
xmlrootinline=enabled
showcaughtexceptions=enabled

This seems ok;



- Orchestration Designer Application Tracing:
Runtime Traces: Yes
SOAP Traces: No
Show XML Output: Yes
Show XML Root: Once
Application Traces: Yes
Local Report Log: No
Show Exception Stack Trace: No

This seems ok ( https://www.devconnectprogram.com/forums/posts/list/24478.page#p162646 ).

Do you get empty log files or no log files ?

Thanks for your reply. Sorry I missed to inform, trace.log file is generated with no data. It's an empty log file.

- Double-check the "ddlog4j.properties" if you previously edited that file, maybe there's a typo.

- On the 'Orchestration Designer Application Logging', set 'Local Report Log' to "Yes"

https://www.devconnectprogram.com/forums/posts/list/25895.page#p165948

- In case you changed the project folder name, modify also this line in "ddlog4j.properties"

log4j.rootLogger=error, stdout

to

log4j.rootLogger=error, <new_project_name>

then restart the app server'


- Any error on the Log Viewer/Trace Viewer ?

Thanks for your responses and help. This issue got resolved after a fresh install of AOD from scratch and setting up the Reporting parameters on AEP web page as well as configuring ddrt.properties file and verifying the ddlog4j.properties file as recommended by you. Thanks for your support.