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JanosTarjanyi2
Joined: Oct 10, 2016
Messages: 3
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On Agent Desktop there is feature to re-schedule assigned e-mail for later handling by the Agnet. Unfortunately this option is not available on Workspaces.
Is there any API method/feature which can make it possible?
The idea is to develop custom widget for e-mail handling have no idea which API is suitable to do this.
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