Author Message
phirlekar.avaya.com
Joined: Jun 20, 2023
Messages: 1
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While trying to fetch data getting error as "Heap memory corruption"
Single session works fine. Does RTD API supports multiple sessions?

Use Case :
we have created an application in C++ which calls RTD API to fetch the Agent and Skill details. When we send one request at a time we are getting the data. If we send concurrent requests, we get the error "Heap memory corruption"

As a work around In our application we handled the sending the request one after the other but the response time is very high which results in Time out. There are 500 agents would be using the API concurrently to get the details for their details (Skills and agent summary) ...

How can we proceed further to handle this scenario?

Thanks in advance
EdwardO'Connor
Joined: Mar 14, 2022
Messages: 16
Offline
Refer to the Real-time Data API Programmer’s guide page 7.
https://www.devconnectprogram.com/fileMedia/download/6908ce85-18d5-4f27-af82-52ba699bf9e1

"On AACC/ACCS, a Real-time Data session appears as a user logon. The server allows for a total of 100 client sessions. For instance, if there are 100 different client applications logged on to the server, then the next workstation client or application attempting to log on is rejected. "
For more detailed help I would suggest you log a Technical Ticket.
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