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Author Message
22/08/2023 08:33:17
Subject: NullPointerException in TSEventHandler
#1
thorsager
Joined: Feb 7, 2023
Messages: 33
Offline
Hi, all
I have been struggling with the below error for a while now, and I cannot for the life of me figure out what causes it.. Everything is running fine, but from time to time this one shows up. I messes up the entire event handling, but communication stays alive, I just don't get events on listeners. 


[DistributeCSTAEvent] ERROR com.avaya.jtapi.tsapi.impl.core.TSEventHandler - null

    at com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue.run(TsapiEventQueue.java:105) ~[jtapi-1.0.jar:10.1.0.2.0.12]

    at com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventDistributor.handleEvent(TsapiEventDistributor.java:114) ~[jtapi-1.0.jar:10.1.0.2.0.12]

    at com.avaya.jtapi.tsapi.impl.core.TSEventHandler.cstaUnsolicited(TSEventHandler.java:316) ~[jtapi-1.0.jar:10.1.0.2.0.12]

    at com.avaya.jtapi.tsapi.impl.core.TSEventHandler.doConnEvents(TSEventHandler.java:1176) ~[jtapi-1.0.jar:10.1.0.2.0.12]

    at com.avaya.jtapi.tsapi.impl.core.TSProviderImpl.createTerminalConnection(TSProviderImpl.java:2626) ~[jtapi-1.0.jar:10.1.0.2.0.12]

I'm running 10.1.0 SDKs against a 8.1.3 AES... is that a bad idea?

So before spending more time, I thought I would throw it out here, maybe somebody have messed about with something similar ...
Any feedback is very much appreciated :)
PM
22/08/2023 09:10:37
Subject: NullPointerException in TSEventHandler
#2
JohnBiggs
Joined: Jun 20, 2005
Messages: 1141
Location: Rural, Virginia
Offline
To get anywhere it would be useful to know the event that was received. Even better to have FINEST logging in the JTAPI client for a much longer window of time. To know what the event that triggered the fault, the AES side traces would be needed. That level of support requires a Technical Support ticket to be opened with those details.

You should be able to use newer JTAPI versions against older AES releases. There have been a number of issues with the JTAPI client in recent releases - I havent seen this one thou. The JTAPI client shouldnt have an issue receiving and distributing messages to the application.
PM
[WWW]
07/11/2023 02:25:48
Subject: Re:NullPointerException in TSEventHandler
#3
thorsager
Joined: Feb 7, 2023
Messages: 33
Offline
I have done a lot of digging, and it seams that the issues is always in relation to a "connection cleared" event.

A couple of "CSTA_FAILED" are received, and things go sideways, and ultimately it ends up with the TSEventHandler encountering a NullPointer, and the whole "Provider" is shot down.

Attached is a log snippet, that show what shows what leats up to the "NullPointerException"..

Once again ANY insights would be very much appreciated... 



16:18:03.805 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - Received monitorCrossRefID 297 for TSProvider[#5]@7308cf58

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - CSTAFailedEvent ::=

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - monitorCrossRefID 297

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - failedConnection

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - callID 764

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceID "1________54"

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - devIDType 0 < STATIC_ID >

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - failingDevice

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceID "1________54"

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDType 20 < IMPLICIT_PUBLIC >

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDStatus 0 < ID_PROVIDED >

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - calledDevice

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceID "91________54"

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDType 20 < IMPLICIT_PUBLIC >

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDStatus 0 < ID_PROVIDED >

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - localConnectionInfo -1 < CS_NONE >

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - cause 15 < EC_INCOMPATIBLE_DESTINATION >

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - TsapiPrivate ::=

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - vendor "ECS"

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - data 2 0 __ __ __ ... __ __ __ 1 0

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - tsType 60

16:18:03.805 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.806 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue - Putting event CSTAEvent[CSTAFailedEvent]@7a26ef48. EVENT Q SIZE = 1 MAX Q SIZE = 13 for TSProvider[#5]@7308cf58

16:18:03.806 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue - Getting event CSTAEvent[CSTAFailedEvent]@7a26ef48 for TSProvider[#5]@7308cf58

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - LucentV8FailedEvent ::=

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - callingDevice

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceID "2___4"

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceIDType 55 < EXPLICIT_PRIVATE_LOCAL_NUMBER >

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceIDStatus 0 < ID_PROVIDED >

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceHistory

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - oldDeviceID "91________54"

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - eventCause 15 < EC_INCOMPATIBLE_DESTINATION >

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - oldConnectionID

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - callID 764

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceID "91________54"

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - devIDType 0 < STATIC_ID >

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.806 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - CSTA Unsolicited Event: CSTAEvent[CSTAFailedEvent]@7a26ef48

16:18:03.806 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Free memory: 426634696

16:18:03.806 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - Received monitorCrossRefID 27 for TSProvider[#5]@7308cf58

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - CSTAFailedEvent ::=

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - monitorCrossRefID 27

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - failedConnection

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - callID 764

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceID "1________54"

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - devIDType 0 < STATIC_ID >

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - failingDevice

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceID "1________54"

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDType 20 < IMPLICIT_PUBLIC >

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDStatus 0 < ID_PROVIDED >

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - calledDevice

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceID "91________54"

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDType 20 < IMPLICIT_PUBLIC >

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDStatus 0 < ID_PROVIDED >

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - localConnectionInfo 6 < CS_FAIL >

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - cause 15 < EC_INCOMPATIBLE_DESTINATION >

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - TsapiPrivate ::=

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - vendor "ECS"

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - data 2 0 __ __ __ ... __ __ __ 1 0

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - tsType 60

16:18:03.806 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.806 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Total memory: 559415296

16:18:03.806 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Handling CSTA_FAILED for TSProvider[#5]@7308cf58

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.core.TSProviderImpl - Before creating TSDevice again for device TSDevice[1________54]@1ff4cff7 check for IsExternal : true

16:18:03.806 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSDevice - Constructing device TSDevice[1________54]@524adda9 with name 1________54 for TSProvider[#5]@7308cf58

16:18:03.806 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSDevice - Initialization complete for TSDevice TSDevice[1________54]@524adda9 - making values available - for TSProvider[#5]@7308cf58

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.core.TSProviderImpl - Creating device from connID ConnectionID(764,1________54,0)

16:18:03.806 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Dumping Call TSCall[764]@7eb9c9de

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - ***** CALL DUMP *****

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall: TSCall[764]@7eb9c9de

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall ID: 764

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall UCID: 0003300___________81

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall non-Call ID: -1

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall state: 33

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall needSnapshot: false

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall age: 0 minutes

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Channel Type: 0

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall connections:

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP *****

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection: TSConnection[conn:(764,2___4)]@5c3c57b1

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection ID: null

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection is terminal connection? false

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection age: 0 minutes

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection conn state: 88

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection term conn state: 96

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection terminal connections:

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP *****

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection: TSConnection[termConn:(764,2___4)]@4___f242

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection ID: ConnectionID(764,2___4,0)

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection is terminal connection? true

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection age: 0 minutes

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection conn state: 80

16:18:03.806 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection term conn state: 98

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection connection: TSConnection[conn:(764,2___4)]@5c3c57b1

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP END *****

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection stale terminal connections:

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP END *****

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall trunks:

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall handOffCall: null

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall stale connections:

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall trunks:

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Monitor Threads:

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP *****

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - TsapiCallMonitor: com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor@5247c2a6

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - observer: null

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP END *****

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Device Monitor Threads:

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP *****

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - TsapiCallMonitor: com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor@4c250f07

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - observer: null

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP END *****

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Stale Monitor Threads:

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall CallbackAndType Monitor Threads:

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCALL UUI CallUUI <null>

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - ***** CALL DUMP END *****

16:18:03.807 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSConnection - Constructing Lucent conn TSConnection[conn:(764,1________54)]@6cf5898e for TSProvider[#5]@7308cf58

16:18:03.807 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSProviderImpl - NOTICE: connHash.put() replaced null with TSConnection[conn:(764,1________54)]@6cf5898e for TSProvider[#5]@7308cf58

16:18:03.807 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSDevice - Constructing device TSDevice[91________54]@5b562452 with name 91________54 for TSProvider[#5]@7308cf58

16:18:03.807 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSDevice - Initialization complete for TSDevice TSDevice[91________54]@5b562452 - making values available - for TSProvider[#5]@7308cf58

16:18:03.807 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.core.TSProviderImpl - Before creating TSDevice again for device TSDevice[2___4]@14d308cc check for IsExternal : false

16:18:03.807 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - Getting TsapiCallMonitor lock to deliver events for call listener ObservingCallListener(2___4-0003300___________81@2___4)

16:18:03.807 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - LISTENER SIZE BEGINNING 0

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl - com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl@14d308cc constructed.

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl - com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@14d308cc constructed.

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl - com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl@5b562452 constructed.

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV7CallImpl - com.avaya.jtapi.tsapi.impl.LucentV7CallImpl@7308cf58 constructed.

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV7CallImpl - --> getTrunks[]: com.avaya.jtapi.tsapi.impl.LucentV7CallImpl@7308cf58

16:18:03.807 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV7CallImpl - <-- getTrunks[]: com.avaya.jtapi.tsapi.impl.LucentV7CallImpl@7308cf58

16:18:03.807 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - Meta event BEGIN: cause (104) metaCode (210) for ObservingCallListener(2___4-0003300___________81@2___4)

16:18:03.807 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - CONNECTIONCREATEDEVENT (L) LISTENER SIZE 0

16:18:03.807 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - CONNECTIONFAILEDEVENT (L) LISTENER SIZE 0

16:18:03.807 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - CONNECTIONFAILEDEVENT_CC (L) LISTENER SIZE 0

16:18:03.807 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - no events to send to ObservingCallListener(2___4-0003300___________81@2___4)

16:18:03.807 [pool-11-thread-5] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - --> run[]: com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor@5247c2a6

16:18:03.807 [pool-11-thread-5] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - Got lock on syncObject for CallListener - ObservingCallListener(2___4-0003300___________81@2___4)

16:18:03.807 [pool-11-thread-5] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - Released lock on syncObject for CallListener - ObservingCallListener(2___4-0003300___________81@2___4)

16:18:03.807 [pool-11-thread-5] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - <-- run[]: com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor@5247c2a6

16:18:03.807 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue - Putting event CSTAEvent[CSTAFailedEvent]@218ae272. EVENT Q SIZE = 1 MAX Q SIZE = 13 for TSProvider[#5]@7308cf58

16:18:03.807 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - Received monitorCrossRefID 297 for TSProvider[#5]@7308cf58

16:18:03.807 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - CSTAConnectionClearedEvent ::=

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - monitorCrossRefID 297

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - droppedConnection

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - callID 764

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceID <null>

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - devIDType 0 < STATIC_ID >

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - releasingDevice

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceID <null>

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDType 20 < IMPLICIT_PUBLIC >

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDStatus 1 < ID_NOT_KNOWN >

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - localConnectionInfo -1 < CS_NONE >

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - cause 15 < EC_INCOMPATIBLE_DESTINATION >

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - TsapiPrivate ::=

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - vendor "ECS"

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - data 2 0 __ __ __ ... __ __ __ 1 0

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - tsType 56

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - Getting TsapiCallMonitor lock to deliver events for call listener ObservingExtensionCallListener(2___4)

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - LISTENER SIZE BEGINNING 0

16:18:03.808 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl - com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl@14d308cc constructed.

16:18:03.808 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl - com.avaya.jtapi.tsapi.impl.LucentV5TerminalExImpl@14d308cc constructed.

16:18:03.808 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl - com.avaya.jtapi.tsapi.impl.LucentV11AddressImpl@5b562452 constructed.

16:18:03.808 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV7CallImpl - com.avaya.jtapi.tsapi.impl.LucentV7CallImpl@7308cf58 constructed.

16:18:03.808 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV7CallImpl - --> getTrunks[]: com.avaya.jtapi.tsapi.impl.LucentV7CallImpl@7308cf58

16:18:03.808 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.LucentV7CallImpl - <-- getTrunks[]: com.avaya.jtapi.tsapi.impl.LucentV7CallImpl@7308cf58

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - Meta event BEGIN: cause (104) metaCode (210) for ObservingExtensionCallListener(2___4)

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - CONNECTIONCREATEDEVENT (L) LISTENER SIZE 0

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - CONNECTIONFAILEDEVENT (L) LISTENER SIZE 0

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - CONNECTIONFAILEDEVENT_CC (L) LISTENER SIZE 0

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - no events to send to ObservingExtensionCallListener(2___4)

16:18:03.808 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - DONE handling CSTA_FAILED for TSProvider[#5]@7308cf58

16:18:03.808 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue - Getting event CSTAEvent[CSTAFailedEvent]@218ae272 for TSProvider[#5]@7308cf58

16:18:03.808 [pool-11-thread-2] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - --> run[]: com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor@4c250f07

16:18:03.808 [pool-11-thread-2] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - Got lock on syncObject for CallListener - ObservingExtensionCallListener(2___4)

16:18:03.808 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue - Putting event CSTAEvent[CSTAConnectionClearedEvent]@985b1c0. EVENT Q SIZE = 1 MAX Q SIZE = 13 for TSProvider[#5]@7308cf58

16:18:03.808 [pool-11-thread-2] DEBUG com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - Released lock on syncObject for CallListener - ObservingExtensionCallListener(2___4)

16:18:03.808 [GetEventThread] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - Received monitorCrossRefID 27 for TSProvider[#5]@7308cf58

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - CSTAConnectionClearedEvent ::=

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - monitorCrossRefID 27

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - droppedConnection

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - callID 764

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceID <null>

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - devIDType 0 < STATIC_ID >

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - releasingDevice

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceID <null>

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDType 20 < IMPLICIT_PUBLIC >

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - deviceIDStatus 1 < ID_NOT_KNOWN >

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - localConnectionInfo 6 < CS_FAIL >

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - cause 15 < EC_INCOMPATIBLE_DESTINATION >

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - TsapiPrivate ::=

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - {

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - vendor "ECS"

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - data 2 0 __ __ __ ... __ __ __ 1 0

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - tsType 56

16:18:03.808 [GetEventThread] DEBUG com.avaya.jtapi.tsapi.tsapiInterface.TsapiSession - }

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - LucentV8FailedEvent ::=

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - callingDevice

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceID "2___4"

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceIDType 55 < EXPLICIT_PRIVATE_LOCAL_NUMBER >

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceIDStatus 0 < ID_PROVIDED >

16:18:03.808 [pool-11-thread-2] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - <-- run[]: com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor@4c250f07

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceHistory

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - oldDeviceID "91________54"

16:18:03.808 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - eventCause 15 < EC_INCOMPATIBLE_DESTINATION >

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - oldConnectionID

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - callID 764

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceID "91________54"

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - devIDType 0 < STATIC_ID >

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - CSTA Unsolicited Event: CSTAEvent[CSTAFailedEvent]@218ae272

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Free memory: 426429936

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Total memory: 559415296

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Handling CSTA_FAILED for TSProvider[#5]@7308cf58

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.core.TSProviderImpl - Before creating TSDevice again for device TSDevice[1________54]@1ff4cff7 check for IsExternal : true

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSDevice - Constructing device TSDevice[1________54]@6264c3b8 with name 1________54 for TSProvider[#5]@7308cf58

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSDevice - Initialization complete for TSDevice TSDevice[1________54]@6264c3b8 - making values available - for TSProvider[#5]@7308cf58

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.core.TSProviderImpl - Creating device from connID ConnectionID(764,1________54,0)

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Dumping Call TSCall[764]@7eb9c9de

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - ***** CALL DUMP *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall: TSCall[764]@7eb9c9de

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall ID: 764

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall UCID: 0003300___________81

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall non-Call ID: -1

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall state: 33

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall needSnapshot: false

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall age: 0 minutes

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Channel Type: 0

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall connections:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection: TSConnection[conn:(764,2___4)]@5c3c57b1

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection ID: null

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection is terminal connection? false

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection age: 0 minutes

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection conn state: 88

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection term conn state: 96

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection terminal connections:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection: TSConnection[termConn:(764,2___4)]@4___f242

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection ID: ConnectionID(764,2___4,0)

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection is terminal connection? true

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection age: 0 minutes

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection conn state: 80

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection term conn state: 98

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection connection: TSConnection[conn:(764,2___4)]@5c3c57b1

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP END *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection stale terminal connections:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP END *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection: TSConnection[conn:(764,1________54)]@6cf5898e

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection ID: ConnectionID(764,1________54,0)

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection is terminal connection? false

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection age: 0 minutes

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection conn state: 90

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection term conn state: 96

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP END *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall trunks:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall handOffCall: null

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall stale connections:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall trunks:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Monitor Threads:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - TsapiCallMonitor: com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor@5247c2a6

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - observer: null

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP END *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Device Monitor Threads:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - TsapiCallMonitor: com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor@4c250f07

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - observer: null

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP END *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Stale Monitor Threads:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall CallbackAndType Monitor Threads:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCALL UUI CallUUI <null>

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - ***** CALL DUMP END *****

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.core.TSProviderImpl - Before creating TSDevice again for device TSDevice[91________54]@5b562452 check for IsExternal : true

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSDevice - Constructing device TSDevice[91________54]@66c7fdc8 with name 91________54 for TSProvider[#5]@7308cf58

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSDevice - Initialization complete for TSDevice TSDevice[91________54]@66c7fdc8 - making values available - for TSProvider[#5]@7308cf58

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.core.TSProviderImpl - Before creating TSDevice again for device TSDevice[2___4]@14d308cc check for IsExternal : false

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - DONE handling CSTA_FAILED for TSProvider[#5]@7308cf58

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue - Getting event CSTAEvent[CSTAConnectionClearedEvent]@985b1c0 for TSProvider[#5]@7308cf58

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - LucentV7ConnectionClearedEvent ::=

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - userInfo <null>

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceHistory

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - oldDeviceID "Not Known"

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - eventCause 15 < EC_INCOMPATIBLE_DESTINATION >

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - oldConnectionID

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - {

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - callID 764

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - deviceID "Not Known"

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - devIDType 0 < STATIC_ID >

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.csta1.LucentPrivateData - }

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - CSTA Unsolicited Event: CSTAEvent[CSTAConnectionClearedEvent]@985b1c0

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Free memory: 426387552

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Total memory: 559415296

16:18:03.809 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Handling CSTA_CONNECTION_CLEARED for TSProvider[#5]@7308cf58

16:18:03.809 [DistributeCSTAEvent] DEBUG com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Dumping Call TSCall[764]@7eb9c9de

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - ***** CALL DUMP *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall: TSCall[764]@7eb9c9de

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall ID: 764

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall UCID: 0003300___________81

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall non-Call ID: -1

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall state: 33

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall needSnapshot: false

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall age: 0 minutes

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Channel Type: 0

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall connections:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection: TSConnection[conn:(764,2___4)]@5c3c57b1

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection ID: null

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection is terminal connection? false

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection age: 0 minutes

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection conn state: 88

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection term conn state: 96

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection terminal connections:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection: TSConnection[termConn:(764,2___4)]@4___f242

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection ID: ConnectionID(764,2___4,0)

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection is terminal connection? true

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection age: 0 minutes

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection conn state: 80

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection term conn state: 98

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection connection: TSConnection[conn:(764,2___4)]@5c3c57b1

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP END *****

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection stale terminal connections:

16:18:03.809 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP END *****

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP *****

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection: TSConnection[conn:(764,1________54)]@6cf5898e

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection ID: ConnectionID(764,1________54,0)

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection is terminal connection? false

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection age: 0 minutes

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection conn state: 90

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - TSConnection term conn state: 96

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSConnection - ***** CONNECTION DUMP END *****

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall trunks:

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall handOffCall: null

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall stale connections:

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall trunks:

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Monitor Threads:

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP *****

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - TsapiCallMonitor: com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor@5247c2a6

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - observer: null

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP END *****

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Device Monitor Threads:

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP *****

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - TsapiCallMonitor: com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor@4c250f07

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - observer: null

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.monitor.TsapiCallMonitor - ***** TsapiCallMonitor DUMP END *****

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall Stale Monitor Threads:

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCall CallbackAndType Monitor Threads:

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - TSCALL UUI CallUUI <null>

16:18:03.810 [DistributeCSTAEvent] TRACE com.avaya.jtapi.tsapi.impl.core.TSCall - ***** CALL DUMP END *****

16:18:03.810 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSConnection - Constructing Lucent conn TSConnection[conn:(764,-)]@26beb167 for TSProvider[#5]@7308cf58

16:18:03.810 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSProviderImpl - NOTICE: connHash.put() replaced null with TSConnection[conn:(764,-)]@26beb167 for TSProvider[#5]@7308cf58

16:18:03.810 [DistributeCSTAEvent] ERROR com.avaya.jtapi.tsapi.impl.core.TSEventHandler - Event Distributor Exception - shutting down provider TSProvider[#5]@7308cf58

16:18:03.810 [DistributeCSTAEvent] ERROR com.avaya.jtapi.tsapi.impl.core.TSEventHandler - null

java.lang.NullPointerException: null

at com.avaya.jtapi.tsapi.impl.core.TSProviderImpl.createTerminalConnection(TSProviderImpl.java:2626) ~[jtapi-10.1.0.2.0.12.jar:10.1.0.2.0.12]

at com.avaya.jtapi.tsapi.impl.core.TSEventHandler.doConnEvents(TSEventHandler.java:1176) ~[jtapi-10.1.0.2.0.12.jar:10.1.0.2.0.12]

at com.avaya.jtapi.tsapi.impl.core.TSEventHandler.cstaUnsolicited(TSEventHandler.java:316) ~[jtapi-10.1.0.2.0.12.jar:10.1.0.2.0.12]

at com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventDistributor.handleEvent(TsapiEventDistributor.java:114) ~[jtapi-10.1.0.2.0.12.jar:10.1.0.2.0.12]

at com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue.run(TsapiEventQueue.java:105) ~[jtapi-10.1.0.2.0.12.jar:10.1.0.2.0.12]

16:18:03.810 [DistributeCSTAEvent] INFO com.avaya.jtapi.tsapi.impl.core.TSProviderImpl - TSProvider.shutdown - attempting shutdown
PM
07/11/2023 07:24:58
Subject: Re:NullPointerException in TSEventHandler
#4
thorsager
Joined: Feb 7, 2023
Messages: 33
Offline
FYI: I have created a Support Ticket for this issue..
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