Hi all,

I have a new server DSS 2.9.3.8 version which migrated from 2.9.3.2.
I have an issue of DSS application playing when starting to call the strategy from POM. It actually called to the destination, but got "technical difficulty message....".
From the DSS trace log it showed the variable is empty. How does the POM pass the variables to DSS? Is there a configuration or configuration files need to be set up?

2023-11-27 12:16:30.073 GMT-0500 [http-nio-8944-exec-3] ERROR dss-flow-app - 46DBF4609BE794028F7B1DE8F4A5A93E:/dss-flow-app : flow-engine - GetNextItem Node: Exception: The Value of the Flow Variable used in TTS Element 'POMAttributeClinicNameValue' on Prompt '1200_ppGreeting' is Null or Empty.
2023-11-27 12:16:30.073 GMT-0500 [http-nio-8944-exec-3] ERROR dss-flow-app - 46DBF4609BE794028F7B1DE8F4A5A93E:/dss-flow-app : flow-engine - GetNextItem Node: Stack Trace: com.avaya.ept.dcr.datalayer.domain.exceptions.EmptyVariableValueException: The Value of the Flow Variable used in TTS Element '[b]POMAttributeClinicNameValue' on Prompt '1200_ppGreeting' is Null or Empty.[/b]
at com.avaya.ept.dcr.datalayer.domain.connector.rdm.RDMStringToReproduceVisitor.visit(RDMStringToReproduceVisitor.java:102)
at com.avaya.ept.dcr.datalayer.domain.TtsElement.accept(TtsElement.java:118)
at com.avaya.ept.dcr.datalayer.domain.PromptAssignment.accept(PromptAssignment.java:154)
at com.avaya.ept.dcr.datalayer.domain.FlowItemAnnouncement.getStringToReproduce(FlowItemAnnouncement.java:109)
at com.avaya.ept.dcr.datalayer.domain.FlowItemAnnouncement.buildRAMInputParameters(FlowItemAnnouncement.java:135)
"flow-engine-trace.log" 264L, 27534C