I am creating IVR call flow using Avaya VMPRO . In this call flow , IVR is collecting customer id from customer and chcek with database. If present then I need to transfer the custmer id to agent using CTI popup before tranfering the call.
If you have any dcument or test application sample , please provide the same.

Hi Atul,

This forum is focused on a development environment for Application Enablement Services and Communication Manager. There is no Devconnect forum for IP Office.

My suggestions would to be

1) post the question into the Small and Medium Business Communications forum at https://support.avaya.com/forums/index.php

2) use the search function associated with www.avaya.com/support to look for a product correction notice related to the issue you are conveying.

Martin