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Author Message
19/12/2023 00:53:04
Subject: AgentNotes view on Customer History
#1
NarcisC
Joined: Nov 16, 2020
Messages: 44
Offline
Hello,

it is possible to see the note added when a email is resheduled?
I can see the note info is received, but I'm not sure how an agent can view this form UI?
Is there any setting do be done?

Regards,
Narcis
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