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Author Message
15/01/2024 05:09:54
Subject: AES Web Telephony Interface (WTI) REST service
#1
RobertoValtorta
Joined: Nov 19, 2013
Messages: 27
Offline
Hello,
can you please advice about which licenses are required to enable the Avaya Aura® Application Enablement Services Web Telephony Interface (WTI) REST service?
Does AES require licenses (e.g. TSAPI Basic / TSAPI Advanced) in order to monitor phones and agent status using WTI Rest Service?
thanks and regards,
Roberto Valtorta
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15/01/2024 07:33:14
Subject: Re:AES Web Telephony Interface (WTI) REST service
#2
JohnBiggs
Joined: Jun 20, 2005
Messages: 1141
Location: Rural, Virginia
Offline
WTI utilizes TSAPI. We do not have a license map created for WTI, but you should be able to make the connections by looking at the FAQs that are posted for TSAPI.

Review the FAQs on this page https://www.devconnectprogram.com/site/global/products_resources/avaya_aura_application_enablement_services/support/faq/tsapi/index.gsp
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