Author Message
Louisse
Joined: Feb 9, 2024
Messages: 5
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Hi,

I am developing something that creates a new agent and then assigns it to a CCT user under Agent Assignments, as shown in the attachment below.

The creation of the agent part is done using CCMA open interfaces. However, I can't seem to find the correct method in the CCT API to use for assigning the agent to a particular user. Is there such a method?

Thank you in advance!
  • [Thumb - agentassignment.png]
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