Dear All,

As implementation of sample AACC Web Chat, It has the problem of IE9. browser always hang during waiting answer from Agent site.

So How can I fixed this case?

Please give me any suggestion.
THank you.

Chukiat D.

Hi Chukiat,
The Web Comms SDK has not been tested on IE9 and there fore is not supported on IE9 yet.

You will need to contact Avaya Support in order to raise a change request on a product to get this tested.

Regards,
Audrey

Hi Audrey,

Thank you for more detail.

So it means that I have to open ticket to Avaya support to raise this case, right?

Besides, in Demo SDK, This Demo SDK is optimized for IE 8.0, Firefox 4.01 and Chrome 11.

But it is not be able to score bar down in "Chrome 11". Could you please help me check this case?

Thank you.

Chukiat D.

The style sheet includes code to hide the chrome toolbar so it can be commented out if the you want a scrollbar.
See stylesheets at:
xampp/htdocs/code/css

Hi Audrey,

Which part that we should disable in style sheet?


/*********************************
*Google Chrome - Hide Scroll Bar *
**********************************/

::-webkit-scrollbar {
height: 0px;
width: 0px;
background-color: inherit;
}

::-webkit-scrollbar-thumb {
background: #696969;
-webkit-border-radius: 0px;
height: 0px;
}


Please suggest.

All of it.

Hi Chukiat,
I've raised a change request for this issue so there is no need to raise a case.

Regards,
Audrey