How can we parse a string in AACC Scripting/HDX? We are accessing the UUI value which will contain a string of name/value pairs that we need to set in variables. Since there does not appear to be any string manipulation functions in workflow scripting, we have attempted to use HDX to pass the UUI string to a custom web service. Unfortunately when we do this, there appears to be a 50 character size limit when passing string variables. After 50 characters, the string is simply truncated.



HAI_ODBC log:

2012-02-14 10:57:29.264 0 WARN [11096] [ODBC] Statement for execution:: size(97) - CALL wsHDX.ParseString("DNIS=1231500|ANI=1238614188|ServiceId=1359732|PRD=RUBY|Status=0","|","=")

I attempted to open a dev connect technical support ticket on this issue and it appears that the dev connect tech support request web site is currently not functioning.

web site is back up and response from posted ticket is that this is a known issue:

"This is a known issue. It is being worked against
workitem00870400: String parameters sent in to CCMS web service through scripting via DIW are restricted to 50chars "

Please retry as the system seems fine today.

https://devconnect.avaya.com/secure/member/techsupport/d_techsupport_1.jsp