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Reply locked
Author Message
28/08/2013 00:01:03
Subject: ADD Requirement for Windows 7
#1
JianJiangTan
Joined: Nov 11, 2013
Messages: 2
Offline
Hi All,

I have problems installing ADD into the Windows 7. It keeps giving me Runtime Error '3021'.
Please advice.
Thank You.

Jian Jiang Tan
Email:jianjiang_tan@jjsea.com
Phone: +603-78846262
PM
30/08/2013 05:28:45
Subject: Re: ADD Requirement for Windows 7
#2
JohnMcLoughlin
Joined: Nov 3, 2010
Messages: 131
Offline
Hello,
I presume you mean Avaya Aura Agent Desktop.
You need an administrator account to install this.
If you have problems with AAAD please log a ticket with Avaya Global Services against the AAAD product.
This forum supports the AACC interfaces.
Thank you
John
PM
30/08/2013 05:47:29
Subject: Re: ADD Requirement for Windows 7
#3
JianJiangTan
Joined: Nov 11, 2013
Messages: 2
Offline
Hi John,

It is Agent Desktop Display. I have tried installing the application into Windows 7 with administrator right. But does not seems to work.
Please advice.
Thank You.

Jian Jiang Tan
Email:jianjiang_tan@jjsea.com
Phone: +603-78846262
PM
30/08/2013 09:25:35
Subject: Re: ADD Requirement for Windows 7
#4
JohnMcLoughlin
Joined: Nov 3, 2010
Messages: 131
Offline
Hello,
ADD also ships as part of the AACC product.
You could log a support ticekt with Avaya Global Services for the install issue you mention.
Thank you
John
PM
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