Can you call me (952-456-3516)? I need to get this working and these back and forth messages are taking too long. Thank you.

I believe I figured out which server it is. Here are all the log entries for today. I hope they tell you something.

I am using lab 158. I have the wiki with information, but don't see where it calls out a different server for CS. I have attached an image of what I see when I log into the ED server.

By the way, as an enhancement, you may want to add more information for the the errors by the task. I am all for one-stop-shopping.

This is a 3.2 Collaboratory. I have no idea where CS is running on these labs.

I removed the csIdInput mapping in the Add. It made no difference.

Here is the input to the Add:

{'csDataInput':'{\'contextId\':\'6512307245\',\'data\':{\'name\':\'Unknown\',\'state\':\'init\'}}'}

Here is the output from the Add:

{'csStatusOutput':'OK','csDataOutput':'','csMessageOutput':''}

Here is the input to the Get:

{'csIdInput':'6512307245'}

Here is the output from the Get:

{'csObjectOutput':{'name':'Unknown','state':'init'},'csStatusOutput':'OK','csDataOutput':'{\'name\':\'Unknown\',\'state\':\'init\'}','csMessageOutput':''}

Here is the input to the Update (which immediately follows the Get):

{'csDataInput':'{\'data\':{\'name\':Andrew\',\'state\':\'query\'}} ','csIdInput':'6512307245'}

Here is the output from the Update:

{'csStatusOutput':'BAD_REQUEST','csDataOutput':'','csMessageOutput':''}

I have attached the CS version info.

There is no ContextStoreRest directory under /var/log/Avaya/services/. There is a CSRest directory, but it's empty.

I am not timing out. I Get the context and immediately attempt to Update it. The Get works fine. The Update fails.

I am attaching two screenshots of the Add. Let me know there is anything wrong with it. I suspect that since I can Get the context, the Add is working as it should.

Perhaps I am missing something, but I still can't get it to work. I only have two values in my CS record -- name and state.

I send this to the Update task:

{'csDataInput':'{\'data\':{\'name\':Andrew\',\'state\':\'query\'}} ','csIdInput':'6512307245'}

And still receive this:

{'csStatusOutput':'BAD_REQUEST','csDataOutput':'','csMessageOutput':''}

I use the same ID (6512307245) as I did in the Add.

I have an application that uses context store to save and retrieve data. My Add and Get tasks work fine, but I cannot get my Update task to work. It always returns this:

{'csStatusOutput':'BAD_REQUEST','csDataOutput':'','csMessageOutput':''}

This input looks like this:

{'csDataInput':'{\'contextId\':\'6512307245\',\'data\':{\'name\':\'Andrew\',\'state\':\'query\'}}','csIdInput':'6512307245'}

For input, I am passing the same data structure I passed when I did the Add. I am also using the same csIdInput as I did with the Add.

This input to the Add looks like this:

{'csDataInput':'{\'contextId\':\'6512307245\',\'data\':{\'name\':\'hi\',\'state\':\'init\'}}'}

Am I doing this correctly? Do I need to do something different for an Update?

Thanks!

Thank you, Bill! That was a big help.

I've started poking around with speech recognition. I can get it recognize simple words. I intend to go for more complex phrases next.

Thank you, Valerie. I was a little over my head in configuring that.

This is a collaboratory lab (103). Shouldn't this have already been done?

I can do Play Announcement and Play and Collect on my Breeze system. For fun, I added the two tasks before the first IVR. They work and then I get the "A Serious Error has Occurred" when it gets to the IVR task.

Looking at the workflow, it seems to me that it does use TTS. Both tasks set TTS for the "Audio or TTS" prompt.

I tried to run it, but I hear "A serious error has occurred" when it tries to run the first IVR task.

Thanks, Bill. I tried to import the workflow, but I am running a 3.3 lab and get an error saying I need 3.4.

Where can I find documentation and examples of how to use the new IVR task? I've read through the help, but I am still unclear as to how to use it. An example workflow or video would be fantastic!

Thanks. I did that, but I still don't see my alarm appear in System Manager. I have hit the refresh button many times.