Hoping to get a response to this one. Anyone else run into the same issue?

My understanding is that you would either need a connection per monitored device, OR, you'll need what they refer to as an "Application User". I'm basing this off of the "Avaya IPOffice CTI Web Services Programming Guide-11_0.pdf" file, page 18:

"An Application User can invoke CTI Web Services on behalf of all the Device users. It also receives the events for all the Device users."

In the 'user-login-request.xsd' file, there is a reference for "subscription-request-response.xsd", but I have not been able to find this xsd file anywhere in any of the documentation (SDK, PDF's, DOCX files, Programmer's guides, etc).

Here's the first few lines from user-login-request.xsd which contains the reference to the missing file:

<xs:schema version="1.0" targetNamespace="http://openapi.common.avaya.com/"

           xmlns:ns="http://openapi.common.avaya.com/"

           xmlns:xs="http://www.w3.org/2001/XMLSchema">

  <xs:include schemaLocation="subscription-request-response.xsd"/>

Any help would be greatly appreciated.

I am attempting to write an application which monitors a specific device for a handful of events.

First, I create a new ServiceProvider.GetNewDevice object, populating that instance with an event handler for OnGetDeviceIdResponse, then call GetDeviceId() with the appropriate fields.

Next, I create a new ThirdPartyCallController.ThirdPartyCallsViaDeviceCallControlEvents ("TPCVD") object, and set it up for the events I'm interested in.

Finally, I'm passing the device and the TPCVD fields into ServiceProvider.getThirdPartyCallController.StartMonitor().

However, StartMonitor is failing with the following message:

2018-09-07 14:12:50 ERR: StartMonitor failed: <?xml version="1.0" encoding="UTF-8"?><CSTAErrorCode xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><privateErrorCode>validationError</privateErrorCode></CSTAErrorCode>

I'm not sure what I'm missing at this point! Any help would be appreciated. Thank you!