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[+] Avaya Orchestration Designer » Nuance Speech Application To Collect Text Content without a grammar, 15/11/2023 08:31:23 » Go to message
hi. i am integrating with nuance for Speech recognition, and i need to be able to collect all text content without defining a grammar. Currently i am using MRCP for Nuance integration. any advice here.

[+] Avaya Orchestration Designer » Enable DTMF only after some prompts, 28/09/2020 13:56:29 » Go to message
WilsonYu yes you are correct. updateChoice() is part of the solution to contol the DTMF Dynamically however the challenging part as i explained in my previous Comment. hope you guys have any Idea about it. Thank you.

[+] Avaya Orchestration Designer » Enable DTMF only after some prompts, 28/09/2020 13:53:28 » Go to message
Hi Ivalberto yes you are write and the problem there is that i need to listen to all the prompts. what i want to achieve is pretty challenging as i want only 1 option to be disabled in real time and should be enabled only after hearing a selected prompt Ex: Menu: For X Press 1(Prompt 1)--> while playing this prompt only 1 and 2 are enabled For Y Press 2(Prompt 2)-->while playing this prompt only 1 and 2 are enabled For XPress 3(Prompt 3)--> while playing this prompt 1 and 2 and 3 are enabled. the updateChoices(Collection choices, SCESession mySession) Function is doing the DTMF Generating before playing the Prompts and after generating the prompts using updatePrompt(SCESession mySession) is there any other way using events?

[+] Avaya Orchestration Designer » Enable DTMF only after some prompts, 28/09/2020 07:13:08 » Go to message
Hi. I need some ideas on how to implement the following:---> create a menu(Collect and Prompt) where i can enable certain DTMF based on the number of prompts ex:--------> i have a menu where it takes 1,2,3,0 as DTMF and the prompts will be like: Press1.wav, Press2.wav, Press3.wav, Press0.wav -------------->while playing the prompts 1,2,3 are enabled however 0 is disabled and can be enabled only in case i listens to press0.wav.[b] IDE: AAOD 7.2.2 EPM: 7.2

[+] Engagement Designer » Engagement Designer Debug and instance Error, 06/04/2018 09:52:31 » Go to message
Hi i am designing a sample ED Flow where including collect and prompt but in the debug mode i get invalid callID i am attaching screen shot of both the design and Error and Log 2018-04-06 17:24:19,405 [WebContainer : 2] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:24:19,732 [WebContainer : 2] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:24:19,800 [WebContainer : 2] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:24:19,909 [WebContainer : 2] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:26:31,390 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:26:31,721 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:26:31,804 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:26:31,921 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:26:39,103 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:26:39,156 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:26:49,738 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:26:52,944 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:28:37,949 [WebContainer : 7] EngagementDesigner ERROR - EngagementDesigner-3.1.0.2.3102002 - No Media server cluster found... 2018-04-06 17:29:09,368 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:29:09,767 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:29:09,841 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:29:09,987 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428 2018-04-06 17:29:41,587 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Store WFD in data grid: wfdName = debug_1523025250310 wfdVersion = 1; date = 2018/04/06 17:29:41 2018-04-06 17:29:46,913 [WebContainer : 3] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Call constructed with callID:00002000161523024986 2018-04-06 17:29:46,924 [WebContainer : 3] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Call initiated between 2005@metco.com and 2004@metco.com 2018-04-06 17:29:51,160 [WebContainer : 3] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Terminating 40 2018-04-06 17:29:51,164 [WebContainer : 3] EngagementDesigner ERROR - EngagementDesigner-3.1.0.2.3102002 - javax.ejb.EJBTransactionRolledbackException: nested exception is: javax.ejb.EJBException: See nested exception; nested exception is: java.lang.IllegalArgumentException: Invalid Argument: callID 2018-04-06 17:29:51,166 [WebContainer : 3] EngagementDesigner ERROR - EngagementDesigner-3.1.0.2.3102002 - Error stepping Over for instance id : 40 nodeName : PlayAndCollect1: nested exception is: javax.ejb.EJBException: See nested exception; nested exception is: java.lang.RuntimeException: javax.ejb.EJBTransactionRolledbackException: nested exception is: javax.ejb.EJBException: See nested exception; nested exception is: java.lang.IllegalArgumentException: Invalid Argument: callID javax.ejb.EJBTransactionRolledbackException: nested exception is: javax.ejb.EJBException: See nested exception; nested exception is: java.lang.RuntimeException: javax.ejb.EJBTransactionRolledbackException: nested exception is: javax.ejb.EJBException: See nested exception; nested exception is: java.lang.IllegalArgumentException: Invalid Argument: callID please advice thank you

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