hello

someone knows all exceptions for TTS to add in the event editor

thank you
regards

hello team

Does someone knows if workspaces for ACCS support integration with salesforce?

thankyou

Does anyone know of a manual to develop an ep flow, compile it and put it into production for dynamic self service of a POM application that could facilitate me?

thank you

hello all

Iam reading this manual "Application Notes for Verbio TTS 9.10 with Avaya Aura®
Experience Portal 7.1 - Issue 1.0" but i dont know how to deploy the application in OD?
Are there any way to deploy or tiyping only the TTS nuance works?

regards

sorry i have found the error, thanks

hello team

i never could not to crate the ws with dialog designer ws tool and for this reason i used the native webservices web client and works fine
but when i want to deploy on weblogic server sent me this error


what i need to do for deploy correctly?

regards



18/09/2013 12:17:42:297 INFO - ZmDQS5gJ56fFMq32xPcJDhFJxy8YwKJrGx1jqDWbTYJWTwhbQysp!1969178154!1379524649509:/Nextel_Activaciones_V1 : Capturing exception [java.lang.NoClassDefFoundError]. Message [Could not initialize class mx.com.nextel.www.aep.ws.vo.ActivationVO]
18/09/2013 12:17:42:299 ERROR - ZmDQS5gJ56fFMq32xPcJDhFJxy8YwKJrGx1jqDWbTYJWTwhbQysp!1969178154!1379524649509:/Nextel_Activaciones_V1 : session id:MEXLXMPP06-2013261171548-32 | Error processing request
EXCEPTION>
java.lang.Exception: java.lang.NoClassDefFoundError: Could not initialize class mx.com.nextel.www.aep.ws.vo.ActivationVO
   at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:112)
   at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:267)
   at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:184)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
   at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
   at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
   at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
   at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
   at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:529)
   at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
   at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1274)
   at com.avaya.sce.runtime.Data.handleRequest(Data.java:128)
   at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:78)
   at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:267)
   at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:184)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
   at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
   at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
   at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
   at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
   at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:529)
   at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
   at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1274)
   at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
   at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:78)
   at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:267)
   at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:184)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
   at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
   at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
   at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
   at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
   at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:529)
   at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
   at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1274)
   at com.avaya.sce.runtime.Data.handleRequest(Data.java:128)
   at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:78)
   at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:267)
   at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:184)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
   at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
   at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
   at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
   at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
   at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.doIt(WebAppServletContext.java:3686)
   at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3650)
   at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
   at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
   at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2268)
   at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2174)
   at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1446)
   at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
   at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
Caused by: java.lang.NoClassDefFoundError: Could not initialize class mx.com.nextel.www.aep.ws.vo.ActivationVO
   at flow.CWS1.servletImplementation(CWS1.java:69)
   at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:99)
   at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:78)
   ... 56 more

hello

i am facing the same issue like you. How could you resolve this issue? and other question what is the other url where you posted before?

when i want to do a service operation i get this message
java.lang.RuntimeException: Did not find valid wsdl file at http://10.103.12.44:15503/PrepaidActivationWS/ActivationEP?wsdl. Server returned:200

and if i want to do loading firt i get this message:
org.apache.axis2.wsdl.codegen.CodeGenerationException: Error parsing WSDL

And if i use the eclipse->import->webservice i see the methods but i send me this error, my customer told me that the WS works fine but how can show my client if this WS is posible to use

IWAB0380E Errors were encountered while validating XML schemas.
XSD: The location 'http://10.103.12.44:15504/PrepaidActivationWS/ActivacionEP?xsd=1' has not been resolved because the import is unused
XSD: There is no xmlns declaration for namespace 'http://www.nextel.com.mx/aep/ws/vo'
IWAB0381I http://10.103.12.44:15504/PrepaidActivationWS/ActivacionEP?wsdl was successfully opened.



this is the Webservices

<?xml version="1.0" encoding="UTF-8" ?>
- <!-- Published by JAX-WS RI at http://jax-ws.dev.java.net. RI's version is Oracle JAX-WS 2.1.3-07/10/2008 08:41 PM(bt).
-->
- <!-- Generated by JAX-WS RI at http://jax-ws.dev.java.net. RI's version is Oracle JAX-WS 2.1.3-07/10/2008 08:41 PM(bt).
-->
- <definitions xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:tns="http://www.nextel.com.mx/aep/ws/activaciones" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.xmlsoap.org/wsdl/" targetNamespace="http://www.nextel.com.mx/aep/ws/activaciones" name="ActivacionEP">
- <types>
- <xsd:schema>
<xsd:import namespace="http://www.nextel.com.mx/aep/ws/vo" schemaLocation="http://localhost:7001/PrepaidActivationWS/ActivacionEP?xsd=1" />
</xsd:schema>
- <xsd:schema>
<xsd:import namespace="http://www.nextel.com.mx/aep/ws/activaciones" schemaLocation="http://localhost:7001/PrepaidActivationWS/ActivacionEP?xsd=2" />
</xsd:schema>
</types>
- <message name="consultaCOS">
<part name="parameters" element="tns:consultaCOS" />
</message>
- <message name="consultaCOSResponse">
<part name="parameters" element="tns:consultaCOSResponse" />
</message>
- <message name="consultaSIM">
<part name="parameters" element="tns:consultaSIM" />
</message>
- <message name="consultaSIMResponse">
<part name="parameters" element="tns:consultaSIMResponse" />
</message>
- <message name="consultaEstatusActivacion">
<part name="parameters" element="tns:consultaEstatusActivacion" />
</message>
- <message name="consultaEstatusActivacionResponse">
<part name="parameters" element="tns:consultaEstatusActivacionResponse" />
</message>
- <message name="consultarVendedor">
<part name="parameters" element="tns:consultarVendedor" />
</message>
- <message name="consultarVendedorResponse">
<part name="parameters" element="tns:consultarVendedorResponse" />
</message>
- <message name="consultarRegion">
<part name="parameters" element="tns:consultarRegion" />
</message>
- <message name="consultarRegionResponse">
<part name="parameters" element="tns:consultarRegionResponse" />
</message>
- <message name="Activar">
<part name="parameters" element="tns:Activar" />
</message>
- <message name="ActivarResponse">
<part name="parameters" element="tns:ActivarResponse" />
</message>
- <portType name="ActivacionEPSoap">
- <operation name="consultaCOS">
<input message="tns:consultaCOS" />
<output message="tns:consultaCOSResponse" />
</operation>
- <operation name="consultaSIM">
<input message="tns:consultaSIM" />
<output message="tns:consultaSIMResponse" />
</operation>
- <operation name="consultaEstatusActivacion">
<input message="tns:consultaEstatusActivacion" />
<output message="tns:consultaEstatusActivacionResponse" />
</operation>
- <operation name="consultarVendedor">
<input message="tns:consultarVendedor" />
<output message="tns:consultarVendedorResponse" />
</operation>
- <operation name="consultarRegion">
<input message="tns:consultarRegion" />
<output message="tns:consultarRegionResponse" />
</operation>
- <operation name="Activar">
<input message="tns:Activar" />
<output message="tns:ActivarResponse" />
</operation>
</portType>
- <binding name="ActivacionEPSoapBinding" type="tns:ActivacionEPSoap">
<soap:binding transport="http://schemas.xmlsoap.org/soap/http" style="document" />
- <operation name="consultaCOS">
<soap:operation soapAction="http://www.nextel.com.mx/aep/ws/activaciones/consultaCOS" />
- <input>
<soap:body use="literal" />
</input>
- <output>
<soap:body use="literal" />
</output>
</operation>
- <operation name="consultaSIM">
<soap:operation soapAction="http://www.nextel.com.mx/aep/ws/activaciones/consultaSIM" />
- <input>
<soap:body use="literal" />
</input>
- <output>
<soap:body use="literal" />
</output>
</operation>
- <operation name="consultaEstatusActivacion">
<soap:operation soapAction="http://www.nextel.com.mx/aep/ws/activaciones/consultaEstatusActivacion" />
- <input>
<soap:body use="literal" />
</input>
- <output>
<soap:body use="literal" />
</output>
</operation>
- <operation name="consultarVendedor">
<soap:operation soapAction="http://www.nextel.com.mx/aep/ws/activaciones/consultarVendedor" />
- <input>
<soap:body use="literal" />
</input>
- <output>
<soap:body use="literal" />
</output>
</operation>
- <operation name="consultarRegion">
<soap:operation soapAction="http://www.nextel.com.mx/aep/ws/activaciones/consultarRegion" />
- <input>
<soap:body use="literal" />
</input>
- <output>
<soap:body use="literal" />
</output>
</operation>
- <operation name="Activar">
<soap:operation soapAction="http://www.nextel.com.mx/aep/ws/activaciones/Activar" />
- <input>
<soap:body use="literal" />
</input>
- <output>
<soap:body use="literal" />
</output>
</operation>
</binding>
- <service name="ActivacionEP">
- <port name="ActivacionEPSoap" binding="tns:ActivacionEPSoapBinding">
<soap:address location="http://localhost:7001/PrepaidActivationWS/ActivacionEP" />
</port>
</service>
</definitions>


regards

Hello all

I made a cti screen pop that works fine with other customers just is a copy paste from other customers but here doesnt work

My principal problem is that in the screen pop i cant receive the uui. Where is working i am using cticonector and here use the aesconnector the value that i want to see in the log is CTICallOperation.makeCall 50227: Connecting with UUI 555278760020130731172959...

i have the log from a customer where is working

31/07/2013 00:08:19:997 INFO - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : Using SCESession 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h servlet : AnnTansfCTI
31/07/2013 00:08:23:927 INFO - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : Using SCESession 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h servlet : ctti
31/07/2013 00:08:23:928 INFO - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : Using SCESession 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h servlet : cti_log
31/07/2013 00:08:23:929 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : VariableUtil.getVariableValue: Variable value is 2158
31/07/2013 00:08:23:930 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : VariableUtil.getVariableValue: Variable value is 2267463520130731240819
31/07/2013 00:08:23:930 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.execute: encrypted value is M0103o8f5Trp6tzvgXl0wlFagpc8zizQ+bNVCQ0+OgQ=
31/07/2013 00:08:23:930 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : VariableUtil.getVariableValue: Variable value is 3191
31/07/2013 00:08:23:930 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.execute: request to manager is http://10.44.202.53:7080/cticonnector/BlindCall?callee%3D2158%26uui%3D2267463520130731240819%26uuiAsAscii%3Dtrue%26holdAddress%3D3191%26extension%3D8958&k=M0103o8f5Trp6tzvgXl0wlFagpc8zizQ%2BbNVCQ0%2BOgQ%3D
31/07/2013 00:08:23:931 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.execute: setting session cookie to 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h
31/07/2013 00:08:24:916 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.execute: callinfo from Manager is callid=3191&ani=5522674635&dnis=2150&extension=8958&ucID=00000000000000000000&uui= &state=transferred
31/07/2013 00:08:24:916 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.processCallInfoResults: rawResponse: callid=3191&ani=5522674635&dnis=2150&extension=8958&ucID=00000000000000000000&uui=+&state=transferred
31/07/2013 00:08:24:917 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CallInfo.doGetCallInfo: Populating call info variable values...
31/07/2013 00:08:24:917 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.setCallInfoVariableValues: Call ID 3191
31/07/2013 00:08:24:917 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.setCallInfoVariableValues: Calling # (ANI) 5522674635
31/07/2013 00:08:24:917 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.setCallInfoVariableValues: Called # (DNIS) 2150
31/07/2013 00:08:24:917 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.setCallInfoVariableValues: Ext 8958
31/07/2013 00:08:24:918 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.setCallInfoVariableValues: UCID 00000000000000000000
31/07/2013 00:08:24:918 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.setCallInfoVariableValues: UUI
31/07/2013 00:08:24:918 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.setCallInfoVariableValues: State transferred
31/07/2013 00:08:24:918 INFO - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : Using SCESession 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h servlet : Exit
31/07/2013 00:08:24:919 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTIEnd.execute:8958 callid is 3191
31/07/2013 00:08:24:919 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.execute: encrypted value is M0103o8f5Trp6tzvgXl0wgAtUR2LzNX6z8RFIOwnJxo=
31/07/2013 00:08:24:919 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.execute: request to manager is http://10.44.202.53:7080/cticonnector/End?extension%3D8958%26callid%3D3191&k=M0103o8f5Trp6tzvgXl0wgAtUR2LzNX6z8RFIOwnJxo%3D
31/07/2013 00:08:24:920 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.execute: setting session cookie to 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h
31/07/2013 00:08:24:929 DEBUG - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : CTICommand.execute: callinfo from Manager is
31/07/2013 00:08:24:931 INFO - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : Removing session from AvayaSessionTermination Servlet
31/07/2013 00:08:24:932 INFO - 20FDDA49B0707F80A3CB12931F684F3A:/ADT_V3h : Termination URL reply : <?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
</vxml>


And this is the log that is fail because my screen pop doesnt work



31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: encrypted value is a1jGIGb8bRpXjOa+wOCm93mk9o0R7CDxwbk4RMtGaIk=
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: request to manager is http://172.17.1.208:8080/aesconnector/CallInfoInitialCall?extension%3D50227&k=a1jGIGb8bRpXjOa%2BwOCm93mk9o0R7CDxwbk4RMtGaIk%3D
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: setting session cookie to 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: callinfo from Manager is callid=8482&ani=5552787600&dnis=5221&extension=50227&ucID=00001084821375309953&uui= &state=established
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.processCallInfoResults: rawResponse: callid=8482&ani=5552787600&dnis=5221&extension=50227&ucID=00001084821375309953&uui=+&state=established
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CallInfo.doGetCallInfo: Populating call info variable values...
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: Call ID 8482
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: Calling # (ANI) 5552787600
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: Called # (DNIS) 5221
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: Ext 50227
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: UCID 00001084821375309953
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: UUI
31/07/2013 17:30:53:308 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: State established
31/07/2013 17:30:53:308 INFO - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : Using SCESession 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 servlet : transferir
31/07/2013 17:30:58:839 INFO - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : Using SCESession 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 servlet : CtiTransf
31/07/2013 17:30:58:854 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : VariableUtil.getVariableValue: Variable value is 55442
31/07/2013 17:30:58:854 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : VariableUtil.getVariableValue: Variable value is 555278760020130731172959
31/07/2013 17:30:58:854 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: encrypted value is a1jGIGb8bRpXjOa+wOCm9+xAN4uw8LfjqnB9vFRhVfM=
31/07/2013 17:30:58:854 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : VariableUtil.getVariableValue: Variable value is 8482
31/07/2013 17:30:58:854 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: request to manager is http://172.17.1.208:8080/aesconnector/BlindCall?callee%3D55442%26uui%3D555278760020130731172959%26uuiAsAscii%3Dtrue%26holdAddress%3D8482%26extension%3D50227&k=a1jGIGb8bRpXjOa%2BwOCm9%2BxAN4uw8LfjqnB9vFRhVfM%3D
31/07/2013 17:30:58:854 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: setting session cookie to 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: callinfo from Manager is callid=8482&ani=5552787600&dnis=5221&extension=50227&ucID=00001084821375309953&uui= &state=transferred
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.processCallInfoResults: rawResponse: callid=8482&ani=5552787600&dnis=5221&extension=50227&ucID=00001084821375309953&uui=+&state=transferred
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CallInfo.doGetCallInfo: Populating call info variable values...
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: Call ID 8482
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: Calling # (ANI) 5552787600
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: Called # (DNIS) 5221
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: Ext 50227
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: UCID 00001084821375309953
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: UUI
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.setCallInfoVariableValues: State transferred
31/07/2013 17:30:59:245 INFO - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : Using SCESession 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 servlet : Transferencia
31/07/2013 17:30:59:245 INFO - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : Using SCESession 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 servlet : ErrSistemas
31/07/2013 17:30:59:245 INFO - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : Assigning [Transferencias:ErrSistemas] to [VDN]
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : Admin VariableField:getStringValue(): return string value for Transferencias:ErrSistemas
31/07/2013 17:30:59:245 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : get param for app: Famsa
31/07/2013 17:30:59:245 INFO - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : Using SCESession 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 servlet : Transferencia
31/07/2013 17:30:59:260 INFO - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : Using SCESession 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 servlet : Fin
31/07/2013 17:30:59:260 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTIEnd.execute:50227 callid is 8482
31/07/2013 17:30:59:260 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: encrypted value is a1jGIGb8bRpXjOa+wOCm93XTAEAkfD9LIChK5z7KY40=
31/07/2013 17:30:59:260 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: request to manager is http://172.17.1.208:8080/aesconnector/End?extension%3D50227%26callid%3D8482&k=a1jGIGb8bRpXjOa%2BwOCm93XTAEAkfD9LIChK5z7KY40%3D
31/07/2013 17:30:59:260 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: setting session cookie to 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6
31/07/2013 17:30:59:260 DEBUG - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : CTICommand.execute: callinfo from Manager is
31/07/2013 17:30:59:260 INFO - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : Removing session from AvayaSessionTermination Servlet
31/07/2013 17:30:59:260 INFO - 1AEC590C51262F00E848EC017A68C1D0:/Famsa_V6 : Termination URL reply : <?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
</vxml>


this the log of the aesconnector


31/07/2013 17:29:27:256 DEBUG - ProviderMonitor: Checking:cti for availability
31/07/2013 17:29:45:801 DEBUG - ProviderMonitor: Checking:cti for availability
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent: Number of events on extension 50227 is 10
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 0 is 101 for call 8482 Provider:cti
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Active Event
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 1 is 106 for call 8482 Provider:cti
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Created Event for id:8482
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent50227: Saving most recent call created:8482
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.addCall 50227: call id is 8482
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.addCall 50227: ucid is 00001084821375309953
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.addCall 50227: setting 8482 to state: initiated
31/07/2013 17:29:58:518 DEBUG - CallInfoData.CallInfoData:50227: callid 8482
31/07/2013 17:29:58:518 DEBUG - CallInfoData.CallInfoData:50227: ani 5552787600
31/07/2013 17:29:58:518 DEBUG - CallInfoData.CallInfoData:50227: dnis 5221
31/07/2013 17:29:58:518 DEBUG - CallInfoData.CallInfoData:50227: ucid 00001084821375309953
31/07/2013 17:29:58:518 DEBUG - CallInfoData.CallInfoData:50227: uui
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.addCall 50227: added call to list
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.addCall 50227:cache is:false
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 2 is 105 for call 8482 Provider:cti
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Connected Event
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 3 is 206 for call 8482 Provider:cti
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent:50227: got Call Control Connection Established Event
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent:50227: found 2 connections
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent:50227: state of connection 0 is 51
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent:50227: state of connection 1 is 50
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent:50227: Call is not fully established
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 4 is 106 for call 8482 Provider:cti
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Created Event for id:8482
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent50227: Saving most recent call created:8482
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.addCall 50227: call id is 8482 is already added, returning call data
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 5 is 104 for call 8482 Provider:cti
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Alerting Event
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 6 is 203 for call 8482 Provider:cti
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent:50227: got Call Control alerting Event
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.updateCallState 50227: setting call:8482 to state:ringing
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 7 is 116 for call 8482 Provider:cti
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent50227: got Terminal Connection Created Event
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 8 is 119 for call 8482 Provider:cti
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent50227: got Terminal Connection Ringing Event
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 9 is 218 for call 8482 Provider:cti
31/07/2013 17:29:58:518 DEBUG - CTICallObserver.callChangedEvent50227: got Call Control Terminal Ringing Event
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent: Number of events on extension 50227 is 4
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 0 is 105 for call 8482 Provider:cti
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Connected Event
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 1 is 206 for call 8482 Provider:cti
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent:50227: got Call Control Connection Established Event
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent:50227: found 2 connections
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent:50227: state of connection 0 is 51
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent:50227: state of connection 1 is 51
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent:50227: established both connections of call
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.updateCallState 50227: setting call:8482 to state:established
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 2 is 115 for call 8482 Provider:cti
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent50227: got Terminal Connection Active Event
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 3 is 219 for call 8482 Provider:cti
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent:50227: got Terminal Connection Talking Event
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent:50227: found 2 connections
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent:50227: state of connection 0 is 51
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent:50227: state of connection 1 is 51
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.callChangedEvent:50227: established both connections of call
31/07/2013 17:29:59:049 DEBUG - CTICallObserver.updateCallState 50227: setting call:8482 to state:established
31/07/2013 17:29:59:111 DEBUG - CTICallObserver.addCallToCache:caching call:8482
31/07/2013 17:29:59:111 DEBUG - CTICallObserver.getCallInfo: app is interested in call, setting MRCR:8482
31/07/2013 17:29:59:111 DEBUG - CallInfo.doGetCallInfo: Got call info for extension 50227
31/07/2013 17:30:04:361 DEBUG - ProviderMonitor: Checking:cti for availability
31/07/2013 17:30:22:890 DEBUG - ProviderMonitor: Checking:cti for availability
31/07/2013 17:30:41:419 DEBUG - ProviderMonitor: Checking:cti for availability
31/07/2013 17:30:53:308 DEBUG - CTICallObserver.getCallInfo: app is interested in call, setting MRCR:8482
31/07/2013 17:30:53:308 DEBUG - CallInfo.doGetCallInfo: Got call info for extension 50227
31/07/2013 17:30:58:854 DEBUG - Hold.doHold:50227 putting on hold ext:50227
31/07/2013 17:30:58:901 DEBUG - CTICallObserver.addApplicationObserver: adding an app observer to extension:50227
31/07/2013 17:30:58:901 DEBUG - Hold.doHold 50227: Placing terminal connection 0 on hold...
31/07/2013 17:30:58:901 DEBUG - Hold.doHold 50227: Waiting....
31/07/2013 17:30:58:948 DEBUG - CTICallObserver.callChangedEvent: Number of events on extension 50227 is 1
31/07/2013 17:30:58:948 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 0 is 216 for call 8482 Provider:cti
31/07/2013 17:30:58:948 DEBUG - CTICallObserver.callChangedEvent:50227: got Terminal Connection Held Event
31/07/2013 17:30:58:948 DEBUG - CTICallObserver.updateCallState 50227: setting call:8482 to state:held
31/07/2013 17:30:58:948 DEBUG - CTICallObserver.updateCallState 50227: setting cached call:8482 to state:held
31/07/2013 17:30:58:948 DEBUG - CTICallObserver.notifyApplicationObserver: Notifying 50227 about call event
31/07/2013 17:30:58:948 DEBUG - Hold.doHold 50227: Terminal connection 0 placed on hold
31/07/2013 17:30:58:948 DEBUG - Hold.doHold 50227: Done placing connections on hold
31/07/2013 17:30:58:948 DEBUG - CTICallObserver.removeApplicationObserver: removing an app observer from extension:50227
31/07/2013 17:30:58:964 DEBUG - CTICallObserver.addApplicationObserver: adding an app observer to extension:50227
31/07/2013 17:30:58:964 DEBUG - CTICallOperation.makeCall: Attempting to Connect from 50227 to 55442...
31/07/2013 17:30:58:964 DEBUG - CTICallOperation.makeCall 50227: Connecting with UUI 555278760020130731172959...
31/07/2013 17:30:58:964 DEBUG - CTICallOperation.makeCall 50227: UUI is ASCII:true
31/07/2013 17:30:58:964 DEBUG - CTICallOperation.makeCall: Using FastConnect
31/07/2013 17:30:59:057 DEBUG - CTICallOperation.makeCall 50227: Returned from connect call...
31/07/2013 17:30:59:057 DEBUG - CTICallOperation.makeCall 50227: new call id is 8564
31/07/2013 17:30:59:057 DEBUG - CTICallOperation.makeCall 50227: Call id is active
31/07/2013 17:30:59:057 DEBUG - CTICallOperation.makeCall 50227: Call state is 48
31/07/2013 17:30:59:057 DEBUG - CTICallOperation.makeCall 50227: blind call -- Waiting on mutex
31/07/2013 17:30:59:057 DEBUG - CTICallObserver.callChangedEvent: Number of events on extension 50227 is 7
31/07/2013 17:30:59:057 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 0 is 101 for call 8564 Provider:cti
31/07/2013 17:30:59:057 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Active Event
31/07/2013 17:30:59:057 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 1 is 106 for call 8564 Provider:cti
31/07/2013 17:30:59:057 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Created Event for id:8564
31/07/2013 17:30:59:057 DEBUG - CTICallObserver.callChangedEvent50227: Saving most recent call created:8564
31/07/2013 17:30:59:057 DEBUG - CTICallObserver.addCall 50227: call id is 8564
31/07/2013 17:30:59:057 DEBUG - CTICallObserver.addCall 50227: ucid is 00001085641375310025
31/07/2013 17:30:59:057 DEBUG - CTICallObserver.addCall 50227: setting 8564 to state: initiated
31/07/2013 17:30:59:057 DEBUG - CallInfoData.CallInfoData:50227: callid 8564
31/07/2013 17:30:59:057 DEBUG - CallInfoData.CallInfoData:50227: ani 50227
31/07/2013 17:30:59:057 DEBUG - CallInfoData.CallInfoData:50227: dnis 55442
31/07/2013 17:30:59:057 DEBUG - CallInfoData.CallInfoData:50227: ucid 00001085641375310025
31/07/2013 17:30:59:057 DEBUG - CallInfoData.CallInfoData:50227: uui
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.addCall 50227: added call to list
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.addCall 50227:cache is:true
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.addCallToCache:caching call:8564
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.notifyApplicationObserver: Notifying 50227 about call event
31/07/2013 17:30:59:073 DEBUG - CTICallOperation.applicationCallEvent 50227: call is active, may transfer now
31/07/2013 17:30:59:073 DEBUG - Mutex.setWait: wait is false
31/07/2013 17:30:59:073 DEBUG - CTICallOperation.makeCall 50227: Thread on mutex + resumed
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.removeApplicationObserver: removing an app observer from extension:50227
31/07/2013 17:30:59:073 DEBUG - Transfer.doMerge: Performing transfer...
31/07/2013 17:30:59:073 DEBUG - Transfer.doMerge:50227 active callid is 8564 held call id is 8482
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 2 is 105 for call 8564 Provider:cti
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Connected Event
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 3 is 208 for call 8564 Provider:cti
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent:50227: got an unknown event 208
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 4 is 116 for call 8564 Provider:cti
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent50227: got Terminal Connection Created Event
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 5 is 115 for call 8564 Provider:cti
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent50227: got Terminal Connection Active Event
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 6 is 219 for call 8564 Provider:cti
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent:50227: got Terminal Connection Talking Event
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent:50227: found 1 connections
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent:50227: Found connections object, but not 2 active connections. May be using FastConnect
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent: Number of events on extension 50227 is 1
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 0 is 206 for call 8564 Provider:cti
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent:50227: got Call Control Connection Established Event
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent:50227: found 1 connections
31/07/2013 17:30:59:073 DEBUG - CTICallObserver.callChangedEvent:50227: Found connections object, but not 2 active connections. May be using FastConnect
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.callChangedEvent: Number of events on extension 50227 is 3
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 0 is 106 for call 8564 Provider:cti
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Created Event for id:8564
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.callChangedEvent50227: Saving most recent call created:8564
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.addCall 50227: call id is 8564 is already added, returning call data
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 1 is 109 for call 8564 Provider:cti
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.callChangedEvent:50227: got an unknown event 109
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 2 is 212 for call 8564 Provider:cti
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.callChangedEvent:50227: got Call Control queued Event
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.updateCallState 50227: setting call:8564 to state:queued
31/07/2013 17:30:59:104 DEBUG - CTICallObserver.updateCallState 50227: setting cached call:8564 to state:queued
31/07/2013 17:30:59:167 DEBUG - Transfer.doMerge:50227 number of connections is 2
31/07/2013 17:30:59:167 DEBUG - Transfer.doMerge:50227 found held call 8482
31/07/2013 17:30:59:167 DEBUG - Transfer.doMerge:50227 found active call 8564
31/07/2013 17:30:59:167 DEBUG - Transfer.doMerge:50227 about to transfer the call
31/07/2013 17:30:59:229 DEBUG - Transfer.doMerge:50227 transfer has just returned
31/07/2013 17:30:59:229 DEBUG - getObserversFromCallId: gathering observers... done waiting on sync list size of list is 96
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent: Number of events on extension 50227 is 15
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 0 is 107 for call 8482 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got Connection Disconnected Event 107
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 1 is 205 for call 8482 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got Connection Disconnected Event 205
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 2 is 117 for call 8482 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got an unknown event 117
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 3 is 215 for call 8482 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got an unknown event 215
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 4 is 107 for call 8482 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got Connection Disconnected Event 107
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 5 is 205 for call 8482 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got Connection Disconnected Event 205
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 6 is 102 for call 8482 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got an unknown event 102
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 7 is 103 for call 8482 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got Call Observation Ended Event
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.removeCall:clearing MRCR:8482 from ext:50227
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.removeCall:removing call:8482 from ext:50227
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 8 is 117 for call 8564 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got an unknown event 117
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 9 is 215 for call 8564 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got an unknown event 215
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 10 is 107 for call 8564 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got Connection Disconnected Event but during an alert or after queue. Probably calling a VDN
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 11 is 205 for call 8564 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got Connection Disconnected Event but during an alert or after queue. Probably calling a VDN
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 12 is 106 for call 8564 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Created Event for id:8564
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent50227: Saving most recent call created:8564
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.addCall 50227: call id is 8564 is already added, returning call data
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 13 is 105 for call 8564 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent50227: got Connection Connected Event
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 14 is 206 for call 8564 Provider:cti
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.callChangedEvent:50227: got Call Control Connection Established Event
31/07/2013 17:30:59:229 DEBUG - getObserversFromCallId: done gathering observers
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.updateCallState 50227: setting call:8482 to state:transferred
31/07/2013 17:30:59:229 DEBUG - CTICallObserver.updateCallState 50227: setting cached call:8482 to state:transferred
31/07/2013 17:30:59:229 DEBUG - Transfer.doMerge:50227 Updated call info to state:transferred
31/07/2013 17:30:59:260 DEBUG - Ending call on extension 50227
31/07/2013 17:30:59:260 DEBUG - CTICallObserver.removeAllCalls: Callid: id passed from app on extension:50227 is 8482 MRCR: MRCC:8564
31/07/2013 17:30:59:260 DEBUG - CTICallObserver.removeAllCalls: Callid: in conf, no id or MRCC exists on extension:50227. Will only remove this callid.
31/07/2013 17:30:59:260 DEBUG - CTICallObserver.removeAllCallsFromCache: Callid: in conf, no id or MRCC exists on extension:50227. Remove all calls except MRCC and MRCA from cachedCalls q of size:2
31/07/2013 17:30:59:338 DEBUG - CTICallObserver.callChangedEvent:50227: found 2 connections
31/07/2013 17:30:59:432 DEBUG - CTICallObserver.callChangedEvent:50227: state of connection 0 is 54
31/07/2013 17:30:59:651 DEBUG - CTICallObserver.callChangedEvent:50227: state of connection 1 is 51
31/07/2013 17:30:59:760 DEBUG - CTICallObserver.callChangedEvent:50227: Call is not fully established
31/07/2013 17:30:59:760 DEBUG - CTICallObserver.callChangedEvent: Number of events on extension 50227 is 1
31/07/2013 17:30:59:760 DEBUG - CTICallObserver.callChangedEvent 50227: Event: 0 is 103 for call 8564 Provider:cti
31/07/2013 17:30:59:760 DEBUG - CTICallObserver.callChangedEvent:50227: got Call Observation Ended Event
31/07/2013 17:30:59:760 DEBUG - CTICallObserver.removeCall:clearing MRCC:8564 from ext:50227
31/07/2013 17:30:59:760 DEBUG - CTICallObserver.removeCall:removing call:8564 from ext:50227
31/07/2013 17:30:59:932 DEBUG - ProviderMonitor: Checking:cti for availability
31/07/2013 17:31:18:477 DEBUG - ProviderMonitor: Checking:cti for availability
31/07/2013 17:31:37:006 DEBUG - ProviderMonitor: Checking:cti for availability


Can you give me any directions about how resolve this issue?

regards

thanks a lot wilson yu you saved my life

i see the ddconfig.xml with 0 bits

[sroot@mxmex1cc00007 lib]# ll ddconfig.xml
-rw-r--r-- 1 avayavp avayavpgroup 0 Mar 8 05:59 ddconfig.xml
is this correct?

This is the log of my application

EXCEPTION>
java.lang.NullPointerException
   at com.avaya.runtimecommon.platforms.vp.License.<init>(License.java:41)
   at com.avaya.runtimecommon.platforms.vp.Toolkit.createLicense(Toolkit.java:46)
   at com.avaya.sce.runtimecommon.License.getInstance(License.java:99)
   at com.avaya.sce.runtime.Entry.handleRequest(Entry.java:174)
   at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:222)
   at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:267)
   at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:176)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
   at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
   at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
   at java.lang.Thread.run(Thread.java:619)
|
08/03/2013 11:39:22:357 ERROR - In Progress | session id:mxmex1cc00007-2013067173916-1 | ADT_V3e:Exit | | java.lang.NullPointerException | Exception stack trace | Error processing request
EXCEPTION>
java.lang.NullPointerException
   at com.avaya.sce.runtime.Return.handleRequest(Return.java:128)
   at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:222)
   at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:267)
   at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:176)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
   at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
   at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
   at java.lang.Thread.run(Thread.java:619)
|
08/03/2013 11:39:34:685 ERROR - In Progress | session id:mxmex1cc00007-2013067173934-2 | ADT_V3e:Start | | java.lang.NullPointerException | Exception stack trace | Error processing request
EXCEPTION>
java.lang.NullPointerException
   at com.avaya.runtimecommon.platforms.vp.License.<init>(License.java:41)
   at com.avaya.runtimecommon.platforms.vp.Toolkit.createLicense(Toolkit.java:46)
   at com.avaya.sce.runtimecommon.License.getInstance(License.java:99)
   at com.avaya.sce.runtime.Entry.handleRequest(Entry.java:174)
   at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:222)
   at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:267)
   at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:176)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
   at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
   at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
   at java.lang.Thread.run(Thread.java:619)
|
08/03/2013 11:39:38:806 ERROR - In Progress | session id:mxmex1cc00007-2013067173934-2 | ADT_V3e:Exit | | java.lang.NullPointerException | Exception stack trace | Error processing request
EXCEPTION>
java.lang.NullPointerException
   at com.avaya.sce.runtime.Return.handleRequest(Return.java:128)
   at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:222)
   at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:267)
   at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:176)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
   at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
   at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
   at java.lang.Thread.run(Thread.java:619)
|

hello all
I had a problem with a VP because the hard disk was full, ok i remove some logs and now i have just 30% of its capacity but now i have a problem with the runtimeconfig and all webapps because send me this error

I removed the app directories and redeploy the runtimeconfig
also removed the conf/catalina/localhost/*.xml
but the issue persist

Someone knows how resolve this?
I have a customer very upset

regards
org.apache.jasper.JasperException: java.lang.NullPointerException
   org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:522)
   org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:416)
   org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
   org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)



java.lang.NullPointerException
   org.apache.jsp.login_jsp._jspService(login_jsp.java:95)
   org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)
   org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
   org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

hello how did you resolve that?

thanks wilson
I made your recomendation but the problem is persisting, the customer need to stop and restart the tomcat to work again, The customer doesnt want to change the way to do this query because he need to have the password encrypted. Any idea to resolve this issue, maybe a patch. In google recomend to use the url on servlet but the customer has not permision for it
regards

some one knows where i can found out the toolkit for tsapi i need to develop something with vb
regards