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Avaya Aura Contact Center APIs
» ACR15.1 /display abandonned calls, 07/07/2020 16:16:24
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Hello,
Any update about my request please?
Thanks in advance.
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Avaya Aura Contact Center APIs
» ACR15.1 /display abandonned calls, 03/07/2020 13:52:53
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Hello,
I have an ACR15.2 and my customer need to have an abandonned calls recorded by ACR or at least see the ANI of abandonned calls in ACR, it is possible.
Best Regards.
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Avaya Orchestration Designer
» Upgrade AIR4 to Experience Portal 7, 03/04/2020 07:16:39
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Hello,
Thank you for your response, if I understood correctly there is not a way to restore the existing TAS script which is on AIR4 to Experience Portal7 with orchestration, is that true?
Thanks in Advance.
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Avaya Orchestration Designer
» Upgrade AIR4 to Experience Portal 7, 02/04/2020 03:56:08
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Hello,
I need to upgrade an AIR 4.0 with a big TAS application developped with IVR Desiger 6 to Avaya Experience 7,please how to import the TAS application Application developed with Avaya IVR Designer 6, specifying that
The source code was not transferred to AIR, what is the adequate solution to migrate the TAS application from SVI 4.0 to Experience portal 7 without manually redoing the very large script and with which tool.
Best Regards.
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