Hi,
is there an reference reference client/website similar to https://opentokrtc.com to be able to test/verify webRTC setup ?

as Avaya H175 is eos, no updates since 2017.. Anyone who has tried and suceed add apk, apps.. breeze client sdk ? to this

plans for some updated version of this ? as it is from 2015..

Hi,

Anyone who can share some experience with implementing of IPOCC webchat over internet. Best practice design?, usage of NGINX reversed proxy ? or alternatives..

thanks in advance

how to connect the IsContactCenterClosed against "office hours" defined in CCMM. ?

Hi, could someone help med change the disconnect text "All Agents have left the conversation"
can't find where it comes from.

Hi, anyone who can point me to how to change the login fields, coloring in webUI in IPOCC ? (the red login fields background image in the loginfields

Hi.

running 6.4, so we need to the PHP SDK. (can sdk rel 7 be used with aacc 6.4?)
looking for some experience, guidelines from other implentations and which security measures that was performed

Hi,
Have an issue with webform creating email to the CC. When generate the email with the webform and set the FROM address to customers email, in some cases it would not arrive as the owner of the domain have SPF validation, to prevent email phishing.
To get around this issue, we use the webform domain as the FROM address. This causes a problem when the email arrive the contact center and agents would reply, as the reply address is not the one they should use, as this is placed into "reply to" field in the header.

Is it possible to use Email Open Interfaces API to replace the FROM address in the incoming email, with the "reply-to" address in the email header ?

Looking for recommendations for security with WebComms SDK 6.4
Concrete actions/steps that can be shared

thanks in advance

Hi, anyone with experience integrating Cisco 7xxx phones with SM 7 ?
any list of which SIP Third-Party Endpoints are supported with Aura ?

Hi,

the subject text from language_en
$SUBJECT_TEXT

can this somehow get inserted into the customer chat, so his subject would be part of the chat dialog ?

Anyone know how I can just display contactID in the oubound subject field ?
I have turned off checkbox for customerID under general settings, however emails look like [<AR1>] {35} .. I just want the { } to be displayed.

thanks

Any support for REST-based Web service - for real time display data in AACC 6.4 ?

For http://www.devconnectprogram.com/fileMedia/download/d8c7a441-3df6-43e3-97d1-03d5347fa3d8
A TSAPI connection on Application Enablement Services (AES) enables the Trio Enterprise Absence integration,
which allows agent set absence status from their phone by calling vector VDN and absence code
(1-9). This absence will be displayed on trio Enterprise Attendant client. Trio Enterprise is supplied with all prerequisite software.

Would this connection mean basic tsapi license ? how many, for each absence code ?