Workflows cannot be deployed as a snapin. Can you describe what exactly are you trying to achieve here? Workflows can be deployed and undeployed only through the Administration Console. Thanks!

- Prakash.

It would depend on what you want to do in the workflow. You can forward the call to an extension or VDN using the Forward Call task. Or you can do an Allow Call and it will take the call back to Breeze to further sequence it.

Rohan,

As Anurag indicated below, while there are ways available to do what you want to do, what exactly is the use case you are trying to solve? When you "Make Call" to a series of numbers, you are literally going to have to deal with that many UCIDs that you will be getting. What is more, if you are making a call, playing an announcement in a loop... and if your announcement is... let us say, 15 seconds long, and if you have 10 numbers in your array, by the time you reach the last number in the array, it would have been 150+ seconds since you started the workflow. Is that what you are trying to achieve? There may be other ways to achieve your case if you can describe what you want to do with this dynamic task that takes an array of numbers as input to make outbound calls. Thanks!

- Prakash.

You should be able to click on the drop down boxes and pick a different event.

Please check if your session has timed out. If you have a timed out session, you will not see the drop down entries until you re-establish the session by re-logging in.

Also, intermediately, there were some bugs around this - where you have to click again to see all entries. Maybe your system has that version? What does the "Help->About" say the version is? Please let us know if any of these help.

Andrew,

Unfortunately no. A combo box allows you to pick one value today. We are looking into expanding that into a multi-select combo, or a different control for that something like a multi-select list control.

If you can send me an email about your requirement, I can help you to achieve what you need with the available controls today.

Thanks!
Prakash

Can you please provide a bit more explanation on this portion of your question: "...However want to have the remote calling party hearing ring-back tone or any other tone provided from the forwarded destination..."?

Is the forwarded destination answering the call yet or no? When do you want the ring-back tone to be played to the caller? In the Play Announcement task of the most recent release of ED has the ability to play the announcement to only one party in the call. May be you can use this feature to achieve what you are looking for?

But a bit more explanation would help understanding what is desired here. Thanks!

There is a Service Pack we released on 3.3 that provides this support to pick up the latest version of the workflow in the routing rules. Please get the 3.3 SP1 release (that should have the version 3.3.0.0.25057) from Avaya support web site and it should resolve the problem. If it is not found in Avaya Support page, please let us know here and we will look into getting it out there. Thanks!

- Prakash.

Andrew,

I think you should have the jar containing the LanguageServiceClient provided for your code to run. Do you have the jar file at your disposal and included? If you need more help resolving this, please send me the code privately - you have my email address - and I can try resolving it for you.

Thanks!
Prakash

Can I see the following please:
The tasks.json for your new task
The Engagement Designer log captured at fine level while validating.

I am assuming you are asking about the functions available in ED Expression Builder. There is no direct function today that will separate all of the substrings based on the separator as comma in one go. But you can use the split function to achieve the same result - one split at a time, and do that in a loop. I can build a sample workflow and attach here if you like. Please let me know.

This doesn't look like a problem with the dynamic task project. This sounds like a general eclipse problem: http://www.eclipse.org/m2e/documentation/m2e-execution-not-covered.html This link has some suggestions on how to resolve this eclipse issue.

Also, what is "maven-antrun-plugin"? This is not something that is required for task archetype projects.

If you like you can message me privately your entire project source and I can see if there is anything wrong within the project / pom. Thanks!

Marcus,

Please post all the messages publicly here. I see some private messages from you in my inbox and it is kind of difficult to follow the same thread in two different places... :-)

To answer your questions:

The logs are in /var/log/Avaya/services/EngagementDesigner/EngagementDesigner.log.*

And yes, you need to use Call Intercept if you are trying to handle an inbound call in Engagement Designer.

Regarding the query "SELECT * FROM DUAL WHERE 1=?" - what does the WHERE clause '1=?' do? Technically, this should be "WHERE =?" not "a constant=". If we assume a column name as "column1" then the query should be, "SELECT * FROM DUAL column1=?"

But if you can give the ful 'dual' table's description, it may be easier to triage... And the workflow also. Thanks!

Can we see the full workflow and the logs please?

Can we please see the complete workflow and the logs?