Hi!

I'm trying to invoke SendCCXMLEvent of VPAppIntfService WS. We are the system splitted in two zones and Both of EPM (Primary and Auxiliary) are on default zone for Outbound tasks (POM, Outbound calls, etc...). Inbound applications are on 'Inbound' zone. We are trying to invoke the WS to send an event which must be captured for a CCXML that is running on Inbound zone but the response is:
"AppIntfServiceSOAPImpl::sendCCXMLEvent() the provided Session ID could not be mapped to a known MPP."

As we saw in the logs, WS is requesting to MPPs in default zone, but call is not managed by those MPPs.

What can we do to make WS works in both of the zones?

Best regards.

Hi!

I have an application and I would like to modify the location of ddrt.properties and ddlog4j.properties.

The customer have a diferent path for properties files and they want to put those files inside. When I move files from %apppath%/data, the application fails.

How can I change the path of those files?

Thanks in advance.

Hi!

I'm trying to implement a voice campaign and I get that completion code (Invalid number) at 70% of the contacts.
According to help, Completion code 11 means:
This completion code is assigned if the address provided is not valid or is blank.

The phone number is right, I cannot see any error on PIM_CmpMgr.log and nothing diferent with the right calls.

¿Can anyone help me with that issue?

Thanks in advance.
Carlos.